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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Manage all booking requests and guest interactions 24/7 with our multilingual AI assistant. Effortlessly engage with guests via popular messaging platforms such as WhatsApp through our advanced AI communication tools. Streamline and automate operational tasks with our AI-based management system, boosting both productivity and response efficiency. Utilize real-time analytics to tailor guest experiences on-the-fly, powered by AI recommendations for immediate service improvements. Equip your hotel staff with innovative solutions that address contemporary challenges and meet guest expectations. Simplify every facet of the guest journey with our AI-enhanced offerings, from the moment of booking to after they check out. Our smart solutions enable hotels to efficiently handle reservations, improve guest experiences, and foster enduring relationships through customized communication and services. With rapid processing of requests and concerns, our AI significantly elevates guest satisfaction levels. Additionally, this technology allows for continuous improvement in service delivery, ensuring that every guest feels valued and cared for.

Description

Runnr.ai is an innovative conversational AI solution specifically designed for the hospitality sector, aimed at automating and improving the communication experience for guests throughout their entire journey, from the moment they book until they check out. By seamlessly integrating with property management systems and various hospitality software, Runnr.ai facilitates proactive messaging through platforms like WhatsApp or SMS, boasting an impressive 98% open rate and a 65% engagement rate from guests. The platform also offers real-time translation in over 100 languages, empowering guests to converse in their preferred language while ensuring that staff members receive messages in their own language, which effectively removes language barriers and boosts overall guest satisfaction. Furthermore, Runnr.ai features a consolidated inbox that gathers all guest communications from multiple channels—including WhatsApp, SMS, Booking.com, and webchat—into a single, user-friendly interface, which not only simplifies communication but also minimizes the reliance on lengthy calls and emails. This holistic approach ensures a more streamlined experience for both guests and hotel staff alike.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

WhatsApp Yes 
Booking.com No 
Clock PMS+ No 
Cloudbeds No 
Ericsoft Booking Engine No 
FLEXIPASS No 
Facebook Messenger Yes 
Flexkeeping No 
GuestCompass No 
Instagram Yes 
Lighthouse No 
Lodgegate No 
Mews No 
Noovy No 
OPERA Cloud PMS No 
RMS POS No 
Shiji Daylight PMS No 
Stayntouch PMS No 
Telegram Yes 

Integrations

WhatsApp Yes 
Booking.com Yes 
Clock PMS+ Yes 
Cloudbeds Yes 
Ericsoft Booking Engine Yes 
FLEXIPASS Yes 
Facebook Messenger No 
Flexkeeping Yes 
GuestCompass Yes 
Instagram No 
Lighthouse Yes 
Lodgegate Yes 
Mews Yes 
Noovy Yes 
OPERA Cloud PMS Yes 
RMS POS Yes 
Shiji Daylight PMS Yes 
Stayntouch PMS Yes 
Telegram No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Inntelo AI

Founded

2024

Country

United Kingdom

Website

www.inntelo.com

Vendor Details

Company Name

Runnr.ai

Founded

2022

Country

The Netherlands

Website

runnr.ai/

Product Features

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

Alternatives

Alternatives