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Description

Innoinstant provides a customized communication solution that can be used across all platforms and devices. Establish a white-labeled communication app for reliability, security, and scaling. You can create custom APIs and SDKs to ensure real-time communication in any industry or use case. 100% customizations allow for lag-free virtual classrooms and secure financial transactions. Interactive video and text chats are also possible on live streams. Gaming, E-Commerce and dating are all possible. Industry-standard security, encryption and signal protocol. Secure and protect user communications with end-to-end encryption. Our SDKs and APIs are powerful tools that enable effective communication via chat, voice, or video. Communication is easy with file sharing, screen recording and robust payment gateway. You can also make unlimited calls and translate words into business. The application development process is completely customized to meet the needs of every industry and works on any device or platform.

Description

Sunshine Conversations serves as a messaging platform designed for business communication, enabling users to consolidate messages from various channels into a cohesive conversation while also facilitating the creation of interactive messaging experiences across multiple platforms. The landscape of communication has undergone a significant transformation, with messaging applications such as Facebook Messenger, WhatsApp, and WeChat amassing over 5 billion accounts globally, allowing individuals to connect more intimately with loved ones regardless of geographical barriers. Businesses recognize the necessity of engaging with their customers through the channels they prefer. However, the increasing variety of communication platforms and the rapid pace of technological advancements have made it increasingly challenging to oversee interactions across these diverse channels. As bots, artificial intelligence, and interactive features gain prominence in messaging, these platforms are swiftly transitioning from simple communication tools to essential business environments. This evolution highlights the critical need for businesses to adapt and evolve their communication strategies in order to thrive in a rapidly changing digital landscape.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Bird No 
Cognigy.AI No 
Help Scout No 
Ideta No 
Indigo.ai No 
LINE No 
Lorikeet No 
Mindsay No 
Stripe No 
Twilio No 
Ultimate No 
WeChat No 
WhatsApp No 
Zendesk Gather No 
Zendesk Guide No 
Zendesk Sell No 
Zendesk Sunshine No 

Integrations

Bird Yes 
Cognigy.AI Yes 
Help Scout Yes 
Ideta Yes 
Indigo.ai Yes 
LINE Yes 
Lorikeet Yes 
Mindsay Yes 
Stripe Yes 
Twilio Yes 
Ultimate Yes 
WeChat Yes 
WhatsApp Yes 
Zendesk Gather Yes 
Zendesk Guide Yes 
Zendesk Sell Yes 
Zendesk Sunshine Yes 

Pricing Details

Innoinstant is a customizable real-time communication solution. Integrating chat, voice call, and video call into your applications completely depends on your business requirements.
Free Trial No 
Free Version No 

Pricing Details

$145 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Innocrux

Website

www.innocrux.com

Vendor Details

Company Name

Zendesk

Founded

2007

Country

United States

Website

www.zendesk.com/platform/conversations/

Product Features

Cloud Communication Platform

Audio / Video Conferencing Yes 
Call Center Yes 
Call Recording Yes 
Call Routing Yes 
Chat / Messaging Yes 
Fax Management No 
File Sharing Yes 
IVR / Voice Recognition Yes 

Product Features

Customer Communications Management

Batch Communications No 
Chat / Messaging No 
Content Management No 
Email Distribution No 
Interactive Content No 
Multi-Channel Communications No 
On-Demand Communications No 
Personalization No 
Print Management No 
Template Management No 
Video Content No 

Live Chat

Canned Responses No 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat No 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking No 

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