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Description
Enhance your customer relationships by utilizing automated document creation for streamlined communication! This approach allows for the cost-effective generation of tailored, essential documents that can be sent through both digital and traditional channels. Easily prepare and modify templates using a user-friendly online platform equipped with drag-and-drop tools and real-time preview features, all without needing any IT skills. Embrace the shift to digital operations by standardizing the management of all company content and automating document workflows! Boost the efficiency, transparency, and traceability of your business processes by implementing effective sorting and management of documents, tracking versions, enabling comments, and facilitating digital signatures. Optimize task management by automating processes, assigning content to specific tasks, and handling process exceptions and approvals seamlessly. Lay the groundwork for a fully digital workplace by automating the capture and classification of incoming documents, along with extracting data and directing it to the appropriate systems, ensuring your operations are as smooth as possible. By adopting these practices, your organization can significantly improve workflow and communication efficiency.
Description
Tungsten Mobile Capture utilizes patented technologies for image processing and on-device optical character recognition (OCR) to automatically capture, extract, and validate information from physical documents. This innovation removes the necessity for manual data entry, ensuring a swift and seamless experience for your customers. It enhances engagement across various customer touchpoints and allows for service delivery through their preferred communication channels. By enabling right-channeling features with comprehensive analytics, organizations can refine the customer journey effectively. Moreover, it facilitates problem-solving at any phase of the process through unified platform management. This technology can be expanded to support new customer interaction applications, including onboarding, bill payments, and mortgage processes. Additionally, it empowers customers to engage with your business systems by integrating robust data extraction and interactive validation functionalities directly into your mobile applications. Overall, this solution significantly improves operational efficiency while enriching the customer experience.
API Access
Has API
No
API Access
Has API
No
Integrations
Tungsten Capture
No
Tungsten MarkView
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Innodox
Founded
1998
Country
Hungary
Website
www.innodox.com
Vendor Details
Company Name
Tungsten Automation
Founded
1985
Country
United States
Website
www.tungstenautomation.com/products/mobile-capture-platform
Product Features
Document Generation
Batch Processing
No
Collaboration
No
Digital Signature
No
Interaction Tracking
No
Multiple Output Formats
No
Templates
No
Document Management
Access Controls
No
Archiving & Retention
No
Collaboration Tools
No
Compliance Tracking
No
Document Archiving
No
Document Assembly
No
Document Capture
No
Document Conversion
No
Document Delivery
No
Document Indexing
No
Document Retention
No
Electronic Signature
No
Email Management
No
File Recovery
No
File Type Conversion
No
Forms Management
No
Full Text Search
No
Offline Access
No
Optical Character Recognition
No
Print Management
No
Version Control
No
OCR
Batch Processing
No
Convert to PDF
No
ID Scanning
No
Image Pre-processing
No
Indexing
No
Metadata Extraction
No
Multi-Language
No
Multiple Output Formats
No
Text Editor
No
Zone Selection Tool
No
Product Features
OCR
Batch Processing
No
Convert to PDF
No
ID Scanning
No
Image Pre-processing
No
Indexing
No
Metadata Extraction
No
Multi-Language
No
Multiple Output Formats
No
Text Editor
No
Zone Selection Tool
No
