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features
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support

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Description

Key Features Complete Hotel PMS – Manage reservations, front desk, check-in/check-out, housekeeping, and guest services from a unified platform. Integrated Revenue Management – Optimise room rates, improve RevPAR, and increase direct bookings with dynamic pricing and revenue insights. Distribution & Booking Management – Connect seamlessly with OTAs, channel managers, GDS, and booking engines to maximise occupancy. Restaurant & POS Management – Streamline restaurant, bar, banquet, and outlet operations with an integrated POS system. Procurement & Inventory Control – Manage purchasing, stores, inventory, and cost control with real-time tracking. Financial Management – Automate accounting, budgeting, accounts payable, accounts receivable, and financial reporting. Business Intelligence & MIS – Access real-time dashboards, chain-level reports, and role-based insights for better decision-making. Multi-Property Management – Standardise operations and monitor multiple hotels from a centralised platform. Cloud & Mobile Access – Securely manage hotel operations anytime, anywhere through cloud-based and mobile-enabled applications.

Description

Protel’s user-friendly property management system enhances the guest experience in hotels significantly. By minimizing the time spent on administrative tasks, staff can devote more attention to their guests. The system facilitates flawless communication across different departments. Additionally, it includes billing and invoicing capabilities to ensure that every transaction is meticulously tracked. Furthermore, Protel offers both Cloud-based and On-Premise options, catering to diverse operational preferences. For event management, Protel MICE provides comprehensive support, ensuring that every detail is meticulously managed from the initial inquiry to the final payment. This meticulous planning lays the groundwork for successful events. Protel's Booking Engine allows hotels to tailor the look and functionality of their reservation systems to meet their specific requirements, thereby enhancing the guest experience even before arrival. Moreover, Protel Voyager is an award-winning application that simplifies the process for hotels and hotel chains to launch their own branded mobile app, seamlessly integrated with the Protel PMS. This innovative solution not only streamlines operations but also significantly elevates guest engagement and satisfaction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ChargeAutomation Yes 
MyStay Yes 
TrustYou Yes 
4SUITES No 
Akia No 
Atomize No 
Bookboost No 
FLEXIPASS No 
InTouch Data No 
OpenKey Yes 
Protel Booking Engine No 
Pulsonix No 
QuickBooks Online Yes 
RoomPriceGenie No 
UpsellGuru No 
Wildix No 

Integrations

ChargeAutomation Yes 
MyStay Yes 
TrustYou Yes 
4SUITES Yes 
Akia Yes 
Atomize Yes 
Bookboost Yes 
FLEXIPASS Yes 
InTouch Data Yes 
OpenKey No 
Protel Booking Engine Yes 
Pulsonix Yes 
QuickBooks Online No 
RoomPriceGenie Yes 
UpsellGuru Yes 
Wildix Yes 

Pricing Details

For the pricing, call on +91 63528 97150
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

innkey infosystems pvt ltd

Founded

2014

Country

India

Website

www.innkey.net

Vendor Details

Company Name

Planet

Founded

1985

Country

Ireland

Website

www.weareplanet.com/welcome-protel

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering Yes 
Employee Management No 
Extended Stay Yes 
Front Office Management Yes 
GDS / OTA Integration No 
Group Management Yes 
Guest Experience (GEM) Yes 
Housekeeping Management Yes 
Loyalty Program Yes 
Maintenance Management Yes 
Marketing Automation No 
Marketing Management No 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) Yes 
Reservations Management Yes 
Reviews Management Yes 
Single Property Yes 
Vacation Rental Yes 

Hotel Channel Management

Inventory Management Yes 
Kill Switch No 
Promotions Management No 
Rate Management Yes 
Reservations Management Yes 
Restriction Management No 

Reservations

Activities Booking Yes 
Booking Notes Yes 
CRM Yes 
Customer Support Yes 
Group Reservations Yes 
Guest Management Yes 
Payment Processing Yes 
Promotions Management No 
Rate Management Yes 
Room Booking Management Yes 
Third Party Booking No 

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering Yes 
Employee Management Yes 
Extended Stay Yes 
Front Office Management Yes 
GDS / OTA Integration Yes 
Group Management Yes 
Guest Experience (GEM) Yes 
Housekeeping Management Yes 
Loyalty Program Yes 
Maintenance Management Yes 
Marketing Automation Yes 
Marketing Management Yes 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) Yes 
Reservations Management Yes 
Reviews Management No 
Single Property Yes 
Vacation Rental Yes 

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