Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Key Features
Complete Hotel PMS – Manage reservations, front desk, check-in/check-out, housekeeping, and guest services from a unified platform.
Integrated Revenue Management – Optimise room rates, improve RevPAR, and increase direct bookings with dynamic pricing and revenue insights.
Distribution & Booking Management – Connect seamlessly with OTAs, channel managers, GDS, and booking engines to maximise occupancy.
Restaurant & POS Management – Streamline restaurant, bar, banquet, and outlet operations with an integrated POS system.
Procurement & Inventory Control – Manage purchasing, stores, inventory, and cost control with real-time tracking.
Financial Management – Automate accounting, budgeting, accounts payable, accounts receivable, and financial reporting.
Business Intelligence & MIS – Access real-time dashboards, chain-level reports, and role-based insights for better decision-making.
Multi-Property Management – Standardise operations and monitor multiple hotels from a centralised platform.
Cloud & Mobile Access – Securely manage hotel operations anytime, anywhere through cloud-based and mobile-enabled applications.
Description
Enhance your guests' overall experience and boost your revenue by implementing a comprehensive, interconnected system tailored to their needs. Empower your visitors to personalize their travel adventures seamlessly. The innovative Otello HoDP platform offers you immediate insights into the performance of all departments within your establishment, accessible directly from your smartphone. This data-centric solution ensures that all accommodation processes are harmoniously synchronized. It fosters smooth communication between housekeeping and the front desk, while also facilitating process monitoring, efficient time management, and instant transaction capabilities. By utilizing the distinctive Otello platform, you can elevate your brand's reputation and cultivate guest loyalty. The system simplifies the analysis of guest data, enabling targeted marketing efforts to reach various demographics effectively. Additionally, it streamlines the management of guest requests, complaints, and suggestions by assigning them as actionable tasks to the appropriate staff members. Ultimately, this results in a more responsive and guest-centric service environment.
API Access
Has API
No
API Access
Has API
No
Integrations
ChargeAutomation
Yes
Gmail
Yes
Microsoft Excel
Yes
MyStay
Yes
OpenKey
Yes
QuickBooks Online
Yes
SiteMinder
Yes
TrustYou
Yes
Integrations
ChargeAutomation
No
Gmail
No
Microsoft Excel
No
MyStay
No
OpenKey
No
QuickBooks Online
No
SiteMinder
No
TrustYou
No
Pricing Details
For the pricing, call on +91 63528 97150
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
innkey infosystems pvt ltd
Founded
2014
Country
India
Website
www.innkey.net
Vendor Details
Company Name
Hotech
Founded
1999
Country
Turkey
Website
hotech.com.tr/products/detail/otello-gem
Product Features
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
Yes
Employee Management
No
Extended Stay
Yes
Front Office Management
Yes
GDS / OTA Integration
No
Group Management
Yes
Guest Experience (GEM)
Yes
Housekeeping Management
Yes
Loyalty Program
Yes
Maintenance Management
Yes
Marketing Automation
No
Marketing Management
No
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
Yes
Reservations Management
Yes
Reviews Management
Yes
Single Property
Yes
Vacation Rental
Yes
Hotel Channel Management
Inventory Management
Yes
Kill Switch
No
Promotions Management
No
Rate Management
Yes
Reservations Management
Yes
Restriction Management
No
Reservations
Activities Booking
Yes
Booking Notes
Yes
CRM
Yes
Customer Support
Yes
Group Reservations
Yes
Guest Management
Yes
Payment Processing
Yes
Promotions Management
No
Rate Management
Yes
Room Booking Management
Yes
Third Party Booking
No
Product Features
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
Yes
Employee Management
No
Extended Stay
Yes
Front Office Management
Yes
GDS / OTA Integration
Yes
Group Management
Yes
Guest Experience (GEM)
Yes
Housekeeping Management
Yes
Loyalty Program
Yes
Maintenance Management
Yes
Marketing Automation
Yes
Marketing Management
Yes
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
Yes
Reservations Management
Yes
Reviews Management
Yes
Single Property
Yes
Vacation Rental
Yes