Average Ratings 23 Ratings
Average Ratings 0 Ratings
Description
Innkeeper's advantage is an all-in-one hospitality property management system designed for boutique inns, bed and breakfasts, and vacation cabins. Our integrated booking engine, Book It Now and a custom-branded website gives guests a better booking experience than larger hotels. The Website displays all information at once, including price and availability. It does not redirect the guest to any third-party domain. The solution provides channel management across third-party booking sites, as well as enterprise-level features such as automated email and SMS messaging, self-check-in capability, yield management, guest management, yield and rate management and guest management.
Description
Enhancing hotel bookings, brand identity, and retention rates hinges significantly on effective guest engagement. By optimizing your online presence and communication strategies, you can foster meaningful interactions and provide an exceptional experience for your guests. Utilizing platforms like social media, delivering clear messaging, and leveraging data are essential for bolstering guest engagement. This concept closely resembles customer engagement, as it involves the hotel brand actively communicating with guests through various marketing channels to maintain their involvement throughout their journey. The overarching goal of this approach is to cultivate enduring relationships with clients, which in turn boosts brand loyalty, increases bookings, and strengthens customer connections. For hotels, prioritizing guest engagement is crucial, as it allows you to shape clients’ purchasing behaviors online while also gathering valuable personal information that can generate leads. Effective engagement not only enhances the guest experience but also positions your hotel for long-term success in a competitive market.
API Access
Has API
No
API Access
Has API
No
Integrations
Airbnb
Yes
Book It Now
Yes
Booking.com
Yes
Breezeway
Yes
Expedia
Yes
Hotels.com
Yes
KAYAK
Yes
Lightspeed Retail
Yes
Priceline
Yes
QuickBooks Online
Yes
Integrations
Airbnb
No
Book It Now
No
Booking.com
No
Breezeway
No
Expedia
No
Hotels.com
No
KAYAK
No
Lightspeed Retail
No
Priceline
No
QuickBooks Online
No
Pricing Details
$64.95/month
Pricing is based on the number of rooms. Website design and implementation fees apply
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Impactiv
Founded
2006
Country
United States
Website
www.innkeepersadvantage.com
Vendor Details
Company Name
Routier
Founded
2015
Country
Israel
Website
www.routier.io
Product Features
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
No
Employee Management
No
Extended Stay
Yes
Front Office Management
Yes
GDS / OTA Integration
Yes
Group Management
No
Guest Experience (GEM)
Yes
Housekeeping Management
Yes
Loyalty Program
No
Maintenance Management
No
Marketing Automation
No
Marketing Management
No
Multi-Property
No
Online Booking
Yes
Point of Sale (POS)
Yes
Reservations Management
Yes
Reviews Management
No
Single Property
Yes
Vacation Rental
Yes
Hotel Channel Management
Inventory Management
Yes
Kill Switch
Yes
Promotions Management
Yes
Rate Management
Yes
Reservations Management
Yes
Restriction Management
Yes
Reservations
Activities Booking
No
Booking Notes
Yes
CRM
Yes
Customer Support
Yes
Group Reservations
Yes
Guest Management
Yes
Payment Processing
Yes
Promotions Management
Yes
Rate Management
Yes
Room Booking Management
Yes
Third Party Booking
Yes
Product Features
Hospitality Property Management
Built-in Accounting
No
CRM
No
Catering
No
Employee Management
Yes
Extended Stay
No
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
Yes
Maintenance Management
Yes
Marketing Automation
No
Marketing Management
No
Multi-Property
Yes
Online Booking
No
Point of Sale (POS)
No
Reservations Management
No
Reviews Management
No
Single Property
Yes
Vacation Rental
No