Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
A Property Management System (PMS) is essential software for hotel management, facilitating tasks like reservations, availability tracking, occupancy management, check-ins and check-outs, managing guest images and contacts, as well as generating reports. This software is utilized within individual hotels to streamline on-site operations effectively. In an increasingly competitive and dynamic hospitality industry, hotels demand efficient, user-friendly software solutions that address all aspects of their operations to enhance productivity and satisfy the expectations of modern travelers. Consequently, implementing an advanced Property Management System has become vital for hospitality enterprises. The InnGenius PMS solution empowers hoteliers to focus on their core mission: providing exceptional guest experiences while achieving their financial goals in terms of revenue and profitability. By leveraging such technology, hotels can not only enhance service delivery but also adapt swiftly to changing market trends.
Description
LUCID Messenger stands out as the pioneering two-way SMS solution tailored specifically for hotels. When integrated with LUCID PROMIS Hotel Management Software (PMS), it supports a comprehensive range of features, ensuring seamless communication. Furthermore, LUCID Messenger can be connected to various other PMS platforms to enable essential functions such as sending reservation confirmations and executing SMS marketing initiatives. Depending on the PMS utilized, an array of additional features can be activated. The system can send alerts regarding room positions and occupancy status as well as current Average Room Rate (ARR) figures to in-house managers, with the frequency of these alerts customizable. It automatically transmits Night Audit details, including revenue, occupancy percentage, and ARR, to managers at designated times each day. In-house managers receive notifications about discounts applied, high bills, voided bills, and reservation cancellations. Additionally, guest messages are forwarded directly to their mobile devices, while complaints are promptly routed to the appropriate departments or individuals for resolution. This efficient communication system significantly enhances operational effectiveness within hotel management.
API Access
Has API
No
API Access
Has API
No
Integrations
Microsoft 365
No
Microsoft Excel
No
PayPal
Yes
Vrbo
Yes
Whistle Messaging
Yes
Integrations
Microsoft 365
Yes
Microsoft Excel
Yes
PayPal
No
Vrbo
No
Whistle Messaging
No
Pricing Details
$59.50/month
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Inngenius
Founded
2014
Country
United States
Website
www.inngeniuspms.com
Vendor Details
Company Name
LUCID
Founded
2001
Country
India
Website
www.lucidpromis.com/hotel-messenger-software/
Product Features
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
No
Employee Management
No
Extended Stay
Yes
Front Office Management
Yes
GDS / OTA Integration
Yes
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
Yes
Loyalty Program
Yes
Maintenance Management
Yes
Marketing Automation
Yes
Marketing Management
Yes
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
Yes
Reservations Management
Yes
Reviews Management
No
Single Property
Yes
Vacation Rental
Yes