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Average Ratings 12 Ratings

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support

Description

Customer engagement focuses on fostering enduring and profound emotional ties with consumers that can significantly impact their purchasing behaviors. Customers who are highly engaged are more likely to make additional purchases, promote the brand, and demonstrate greater loyalty. Innervation presents a wide array of customer engagement solutions and technologies that empower retailers to leverage their sales and payment information to enhance the customer journey while driving revenue growth. By utilizing either a physical Gift Card or Virtual Voucher, consumers can acquire exactly what they wish for, whether from a brick-and-mortar location or an online platform. The Gifting Service provided by Innervation equips merchants with a straightforward and efficient tool designed to boost sales, seamlessly integrating across all customer-facing channels while simplifying the process of offering gift cards or virtual vouchers. Furthermore, this service is supported by our advanced reconciliation system, ensuring a smooth experience for both merchants and customers alike. With such tools at their disposal, retailers can cultivate a more engaging and rewarding shopping atmosphere.

Description

giftmall is an international provider of gift card solutions for businesses and users. Founded in 2013, the company evolved from a single gift card catalogue to an ecosystem of products and services for simple, accessible, and effective corporate gifting. After 13 years on the market, led by the principle of win-win partnerships, giftmall has earned the trust of 2,000 clients and 1,000 brand partners. The company’s products include the giftmall multibrand card and brand gift cards from more than 3,000 brands in 45 countries. The company’s tech solutions include: 1. giftmall business account, a self-service tool for companies to effectively engage employees, build customer loyalty, and strengthen partner relationships across Europe; 2. giftmall API, an integration solution for clients who want to automate the gift card distribution from their CRM, ERP, HRM systems or streamline loyalty programs; 3. giftmall white label, a customised catalogue, for the businesses that want to maintain their brand’s visual identity in gifting but have access to giftmall’s choice of brands. What sets giftmall apart is fast and dedicated 360° support, with response times under one hour at every stage.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$40.00/month
Free Trial Yes 
Free Version No 

Pricing Details

$0/month
There is no setup cost & no minimum order.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Innervation Pan African Payments

Country

South Africa

Website

www.innervation.co.za/

Vendor Details

Company Name

giftmall

Founded

2013

Country

Poland

Website

giftmall.eu/

Product Features

Customer Loyalty

CRM Yes 
Corporate Memberships Yes 
Customer Activity Tracking Yes 
Discount Management Yes 
Gift Card System Yes 
Loyalty Card System Yes 
Member Portal Yes 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking No 
Rewards Management Yes 

Product Features

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 

Employee Engagement

Benchmarking No 
Cultural Alignment No 
Employee Awards No 
Employee Guides No 
Employee Recognition No 
Feedback Management No 
Goal Management No 
Health & Wellness Programs No 
Performance Management No 
Pulse Surveys No 

Employee Recognition

Goals No 
Leaderboards / Activity Tracking No 
Manager-to-Peer Recognition No 
Mention Management No 
Nominations No 
Peer-to-Peer Recognition No 
Performance Management No 
Rewards Catalog No 
Rewards Points No 
Social Recognition No 
eCards No 

Alternatives

Alternatives

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