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support

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Description

Discover the necessary changes to enhance your app without the hassle of generating reports. InnerTrends offers instant access to analytics reports that highlight your top-performing acquisition channels, onboarding challenges, and customer engagement metrics. Notably, your email strategy has shown a statistically significant positive effect on the onboarding process. While establishing a product analytics tool can seem daunting, we offer expert assistance to ensure your setup is accurate, including a comprehensive tracking plan. InnerTrends collaborates with your team to address any data validation concerns, guaranteeing that your data remains 100% accurate. It's crucial for your sales and marketing initiatives to be both timely and impactful. We seamlessly integrate with your preferred tools via API to meet your data-in and data-out requirements, providing you with product analytics that come with pre-built reports and a guided setup process. This way, you can focus more on strategic decisions rather than getting bogged down by complex analytics.

Description

Transferring data exports into Excel through manual copying and pasting is often a tedious, imprecise, and exasperating process. While spreadsheets serve well for presenting data, they are not built to handle the frequent updates necessary for hundreds of thousands of rows. Many business software solutions and reporting tools either lack essential features or are overly complex to use. The hidden costs associated with maintaining a manual workflow can far exceed the time lost in the process. With just a single click, you can streamline your operations without needing to export or navigate a complicated setup. We offer video tutorials for guidance, and if you're short on time, we can set everything up for you. You have the option to invite your colleagues to Wink or schedule automated reports to be sent to others. Hundreds of organizations have already made the transition to Wink—when will you join them? Wink is currently assisting teams similar to yours in increasing profitability by shedding light on previously hidden issues. Access live data, arrange scheduled emails, or export information in your preferred formats, all while enjoying comprehensive access control and security features. Not only does Wink enhance efficiency, but it also fosters better collaboration within your team.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Customer.io Yes 
Facebook No 
Google Analytics No 
Mailchimp No 
Microsoft Excel No 
Slack No 
Unleashed No 
X (Twitter) No 
Xero No 

Integrations

Customer.io No 
Facebook Yes 
Google Analytics Yes 
Mailchimp Yes 
Microsoft Excel Yes 
Slack Yes 
Unleashed Yes 
X (Twitter) Yes 
Xero Yes 

Pricing Details

$299 per month
Free Trial Yes 
Free Version No 

Pricing Details

$20.00/month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

InnerTrends

Founded

2015

Country

United Kingdom

Website

www.innertrends.com

Vendor Details

Company Name

Wink Reports

Founded

2013

Country

Australia

Website

winkreports.com

Product Features

Business Intelligence

Ad Hoc Reports Yes 
Benchmarking No 
Budgeting & Forecasting No 
Dashboard Yes 
Data Analysis Yes 
Key Performance Indicators Yes 
Natural Language Generation (NLG) No 
Performance Metrics Yes 
Predictive Analytics Yes 
Profitability Analysis No 
Strategic Planning No 
Trend / Problem Indicators Yes 
Visual Analytics Yes 

Customer Experience

Action Management Yes 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management No 
Knowledge Management Yes 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis Yes 

Product Analytics

Attribution No 
Automatic Data Capture No 
Churn Reporting No 
Customer Feedback Collection No 
Customer Guidance No 
Customer Journey Analytics No 
Data Export No 
Data History Retention No 
Data Labeling No 
Product Engagement Scoring No 
Real-Time Data Analysis No 
Touchpoint Analytics No 
User Segmentation No 

Reporting

Customizable Dashboard Yes 
Data Source Connectors Yes 
Drag & Drop No 
Drill Down No 
Email Reports No 
Financial Reports No 
Forecasting Yes 
Marketing Reports Yes 
OLAP No 
Report Export Yes 
Sales Reports No 
Scheduled / Automated Reports No 

Web Analytics

Campaign Management No 
Conversion Tracking Yes 
Form Analytics No 
Goal Tracking Yes 
Keyword Tracking No 
Multiple Site Management No 
Pageview Tracking No 
Referral Source Tracking Yes 
Site Search Tracking No 
Time on Site Tracking Yes 
User Interaction Tracking Yes 

Product Features

Reporting

Customizable Dashboard Yes 
Data Source Connectors Yes 
Drag & Drop No 
Drill Down Yes 
Email Reports No 
Financial Reports Yes 
Forecasting Yes 
Marketing Reports Yes 
OLAP Yes 
Report Export Yes 
Sales Reports Yes 
Scheduled / Automated Reports Yes 

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