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features
design
support

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Description

A Digital Adoption Platform enables the creation of engaging walkthroughs, informative tooltips, surveys, and helpful support articles directly within your application. By leading users seamlessly through your product, it enhances adoption and conversion rates while minimizing churn. This approach accelerates your business growth and enhances user satisfaction with your software. It allows for the immediate automation of employee training, boosts productivity, and shortens the time to achieve a return on investment from your software. Additionally, it alleviates the demands on your internal helpdesk by guiding users toward their objectives more swiftly. You can keep users informed about training sessions, system downtimes, or product updates at any point within the app. Providing tooltips helps users understand their tasks and navigate your application effectively. Moreover, by directly soliciting feedback from users, you can assess performance and identify any obstacles within your application, leading to continuous improvement. This proactive approach not only fosters a better user experience but also contributes to long-term customer loyalty.

Description

Whatfix is a digital adoption platform that helps companies provide modern onboarding, effective training, and better support to users through contextual content. Whatfix empowers software solutions with its incredible simplicity, intuitiveness, and personalization. Many Fortune 500 companies worldwide trust Whatfix to provide a quick return on technology investments and improve end user productivity.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Google Analytics Yes 
Intercom Yes 
Salesforce Yes 
Segment Yes 
Adobe Marketo Engage Yes 
Bullhorn No 
Confluence No 
Cornerstone LMS No 
Guidewire No 
IBM TRIRIGA No 
Jira No 
Jira Work Management No 
Moodle No 
Okta No 
SAP Concur No 
SAP Store No 
Wistia No 
WordPress Yes 
Workday HCM No 
Zendesk No 

Integrations

Google Analytics Yes 
Intercom Yes 
Salesforce Yes 
Segment Yes 
Adobe Marketo Engage No 
Bullhorn Yes 
Confluence Yes 
Cornerstone LMS Yes 
Guidewire Yes 
IBM TRIRIGA Yes 
Jira Yes 
Jira Work Management Yes 
Moodle Yes 
Okta Yes 
SAP Concur Yes 
SAP Store Yes 
Wistia Yes 
WordPress No 
Workday HCM Yes 
Zendesk Yes 

Pricing Details

$28 per month
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Inline Manual

Website

inlinemanual.com

Vendor Details

Company Name

Whatfix

Founded

2013

Country

San Jose

Website

whatfix.com

Product Features

Customer Experience

Action Management Yes 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management Yes 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Digital Adoption Platforms

Audience Segmentation No 
Content Creation No 
Contextual Guidance No 
Data Validation No 
In-App Training No 
Launch Management No 
Multi-Language No 
Self Service Tools No 
Surveys & Feedback No 
User Onboarding No 

Product Features

Digital Adoption Platforms

Audience Segmentation Yes 
Content Creation Yes 
Contextual Guidance Yes 
Data Validation Yes 
In-App Training Yes 
Launch Management Yes 
Multi-Language Yes 
Self Service Tools Yes 
Surveys & Feedback Yes 
User Onboarding Yes 

Microlearning

Adaptive Learning Yes 
Asynchronous Learning Yes 
Built-In Course Authoring Yes 
Content Library Yes 
Evaluation Management No 
Gamification No 
Leaderboards No 
Progress Tracking Yes 
Quizzes Yes 
Rewards Management No 

Onboarding

Course Management Yes 
Document Management Yes 
E-Verify / I-9 Forms No 
Electronic Forms Yes 
Electronic Signature No 
Employee Handbook Yes 
Employee Portal Yes 
File Management No 
Job Description Management No 
Orientation Management Yes 
Self Service Portal Yes 
Task Management Yes 
Tax Forms No 
Training Management Yes 

Training

Academic / Education No 
Asynchronous Learning Yes 
Blended Learning Yes 
Built-In Course Authoring No 
Built-in LMS No 
Certification Management Yes 
Corporate / Business Yes 
Learner Portal Yes 
Mobile Learning No 
Simulation Yes 
Synchronous Learning Yes 
Training Companies No 
eCommerce Yes 

Alternatives

Alternatives

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