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support

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Description

A Digital Adoption Platform enables the creation of engaging walkthroughs, informative tooltips, surveys, and helpful support articles directly within your application. By leading users seamlessly through your product, it enhances adoption and conversion rates while minimizing churn. This approach accelerates your business growth and enhances user satisfaction with your software. It allows for the immediate automation of employee training, boosts productivity, and shortens the time to achieve a return on investment from your software. Additionally, it alleviates the demands on your internal helpdesk by guiding users toward their objectives more swiftly. You can keep users informed about training sessions, system downtimes, or product updates at any point within the app. Providing tooltips helps users understand their tasks and navigate your application effectively. Moreover, by directly soliciting feedback from users, you can assess performance and identify any obstacles within your application, leading to continuous improvement. This proactive approach not only fosters a better user experience but also contributes to long-term customer loyalty.

Description

Amplifier, a key component of the Adoption Central suite, enhances adoption throughout your organization by providing engaging, immediate learning experiences. Additionally, Amplifier maximizes the effectiveness of enterprise technologies by transforming workflows to align consistently with your objectives. Ultimately, achieving a satisfactory return on investment relies not only on adoption rates but also on ensuring that new systems like CRM, ERP, or HCM yield the anticipated results and value. Featuring technology that is currently under patent consideration, Amplifier is part of Adoption Central, which offers a continuous adoption framework that ensures a unified and engaging learning approach across all enterprise systems in your organization, both now and in the future. This approach means that you won’t need to start from scratch each time you implement new solutions within your ecosystem, allowing for a more efficient transition. Consequently, you will allocate less time and resources to training your staff on new tools and focus more on achieving tangible results.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ABBYY Mobile Capture No 
Adobe Marketo Engage Yes 
Build-Apps No 
DIGIT No 
Google Analytics Yes 
GridOS No 
Guidewire No 
Intercom Yes 
Konsolidator No 
Majesco No 
Microshare No 
SAP Internet of Things No 
Salesforce Yes 
Segment Yes 
Soul Machines No 
TIM BPM Suite No 
Unlimitly No 
WordPress Yes 
odix No 

Integrations

ABBYY Mobile Capture Yes 
Adobe Marketo Engage No 
Build-Apps Yes 
DIGIT Yes 
Google Analytics No 
GridOS Yes 
Guidewire Yes 
Intercom No 
Konsolidator Yes 
Majesco Yes 
Microshare Yes 
SAP Internet of Things Yes 
Salesforce No 
Segment No 
Soul Machines Yes 
TIM BPM Suite Yes 
Unlimitly Yes 
WordPress No 
odix Yes 

Pricing Details

$28 per month
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Inline Manual

Website

inlinemanual.com

Vendor Details

Company Name

PwC

Founded

1998

Country

United Kingdom

Website

www.pwc.com/us/en/products/amplifier.html

Product Features

Customer Experience

Action Management Yes 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management Yes 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Digital Adoption Platforms

Audience Segmentation No 
Content Creation No 
Contextual Guidance No 
Data Validation No 
In-App Training No 
Launch Management No 
Multi-Language No 
Self Service Tools No 
Surveys & Feedback No 
User Onboarding No 

Product Features

Digital Adoption Platforms

Audience Segmentation No 
Content Creation No 
Contextual Guidance No 
Data Validation No 
In-App Training No 
Launch Management No 
Multi-Language No 
Self Service Tools No 
Surveys & Feedback No 
User Onboarding No 

Alternatives

Alternatives

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