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features
design
support

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Description

Inklura serves as a cloud-driven business management solution tailored for small to medium enterprises. This platform features a collaborative workspace that integrates customer and contact information, sales prospects, quotes, invoices, payment reminders, project management, and team assignments. Depending on their chosen plan and options, users can access additional functionalities such as customer support, human resources, appointment scheduling, email and SMS messaging, website management, e-commerce, point-of-sale systems, and ticketing mechanisms. Inklura provides complimentary online tools, as well as products priced individually, alongside a user-based Suite that consolidates various business modules. The platform includes documentation for PrestaShop and WooCommerce connectors, in addition to offering a developer API for further customization. Furthermore, it caters to French-speaking teams with a fully supported French-language interface and documentation, enabling them to seamlessly manage customer interactions, sales processes, and operational tasks within a single cohesive system, enhancing overall productivity.

Description

thatChat is a self-hosted platform designed for AI chatting and customer support specifically tailored for websites and online retail businesses. Companies can implement it on various platforms like PHP hosting, a VPS, Docker, or their own servers, and integrate a chat widget that responds to visitor inquiries by utilizing the content from their websites, documents, and knowledge bases. This platform boasts numerous features, such as answering frequently asked questions, capturing leads, handling appointment requests, addressing e-commerce product inquiries, maintaining conversation history, and facilitating a seamless transition from AI to human agents. Additionally, teams have the option to connect their preferred AI service provider’s API keys, including options like OpenAI, Anthropic Claude, Google Gemini, and Groq, while also supporting provider routing and fallback mechanisms. Modules for both WordPress and PrestaShop are offered, alongside a REST API and webhooks to enhance functionality. Importantly, all conversation and knowledge data is retained on the customer’s own infrastructure, and billing for AI usage is managed separately by the chosen provider. To further enhance user experience, a mobile application for operators is available, allowing them to manage and respond to ongoing conversations efficiently. This comprehensive suite makes thatChat a versatile option for businesses seeking robust customer interaction solutions.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

No images available

Integrations

PrestaShop Yes 
Claude No 
Gemini No 
Groq No 
OpenAI No 
Shopify Yes 
WooCommerce Yes 
WordPress No 

Integrations

PrestaShop Yes 
Claude Yes 
Gemini Yes 
Groq Yes 
OpenAI Yes 
Shopify No 
WooCommerce No 
WordPress Yes 

Pricing Details

€4/employee/month
BUREAU includes free online tools. Paid products are priced separately by unit; RH salarié starts at €4/employee/month excluding tax, with a 12-month commitment. Suite Inklura costs €45/user/month for 3–49 users, excluding tax, with a 12-month commitment; setup is charged separately. E-commerce, point-of-sale and ticketing products have separate prices. Products requiring a demonstration are quoted based on the functions confirmed during the demonstration.
Free Trial Yes 
Free Version Yes 

Pricing Details

$18/month
Starter is €16/month or €160/year; Business is €41/month or €410/year. Enterprise pricing is by request. AI-provider usage is billed separately by the selected provider. Optional assisted setup is a one-time fee.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Webdesign29

Founded

2011

Country

France

Website

www.inklura.fr/

Vendor Details

Company Name

La Luce

Founded

2013

Country

Czech Republic

Website

www.thatchat.ai/en/

Product Features

Business Management

Billing & Invoicing No 
CRM No 
Employee Management No 
Financial Management No 
Inventory Management No 
Marketing Management No 
Order Management No 
Point of Sale (POS) No 
Project Management No 
Purchasing No 
Scheduling No 
Time & Expense Tracking No 
Training Management No 
Vendor Management No 

Product Features

Alternatives

Alternatives

No Alternatives
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