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Description
Inklura serves as a cloud-driven business management solution tailored for small to medium enterprises. This platform features a collaborative workspace that integrates customer and contact information, sales prospects, quotes, invoices, payment reminders, project management, and team assignments. Depending on their chosen plan and options, users can access additional functionalities such as customer support, human resources, appointment scheduling, email and SMS messaging, website management, e-commerce, point-of-sale systems, and ticketing mechanisms. Inklura provides complimentary online tools, as well as products priced individually, alongside a user-based Suite that consolidates various business modules. The platform includes documentation for PrestaShop and WooCommerce connectors, in addition to offering a developer API for further customization. Furthermore, it caters to French-speaking teams with a fully supported French-language interface and documentation, enabling them to seamlessly manage customer interactions, sales processes, and operational tasks within a single cohesive system, enhancing overall productivity.
Description
thatChat is a self-hosted platform designed for AI chatting and customer support specifically tailored for websites and online retail businesses. Companies can implement it on various platforms like PHP hosting, a VPS, Docker, or their own servers, and integrate a chat widget that responds to visitor inquiries by utilizing the content from their websites, documents, and knowledge bases. This platform boasts numerous features, such as answering frequently asked questions, capturing leads, handling appointment requests, addressing e-commerce product inquiries, maintaining conversation history, and facilitating a seamless transition from AI to human agents. Additionally, teams have the option to connect their preferred AI service provider’s API keys, including options like OpenAI, Anthropic Claude, Google Gemini, and Groq, while also supporting provider routing and fallback mechanisms. Modules for both WordPress and PrestaShop are offered, alongside a REST API and webhooks to enhance functionality. Importantly, all conversation and knowledge data is retained on the customer’s own infrastructure, and billing for AI usage is managed separately by the chosen provider. To further enhance user experience, a mobile application for operators is available, allowing them to manage and respond to ongoing conversations efficiently. This comprehensive suite makes thatChat a versatile option for businesses seeking robust customer interaction solutions.
API Access
Has API
Yes
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
PrestaShop
Yes
Claude
No
Gemini
No
Groq
No
OpenAI
No
Shopify
Yes
WooCommerce
Yes
WordPress
No
Integrations
PrestaShop
Yes
Claude
Yes
Gemini
Yes
Groq
Yes
OpenAI
Yes
Shopify
No
WooCommerce
No
WordPress
Yes
Pricing Details
€4/employee/month
BUREAU includes free online tools. Paid products are priced separately by unit; RH salarié starts at €4/employee/month excluding tax, with a 12-month commitment. Suite Inklura costs €45/user/month for 3–49 users, excluding tax, with a 12-month commitment; setup is charged separately. E-commerce, point-of-sale and ticketing products have separate prices. Products requiring a demonstration are quoted based on the functions confirmed during the demonstration.
Free Trial
Yes
Free Version
Yes
Pricing Details
$18/month
Starter is €16/month or €160/year; Business is €41/month or €410/year. Enterprise pricing is by request. AI-provider usage is billed separately by the selected provider. Optional assisted setup is a one-time fee.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Webdesign29
Founded
2011
Country
France
Website
www.inklura.fr/
Vendor Details
Company Name
La Luce
Founded
2013
Country
Czech Republic
Website
www.thatchat.ai/en/
Product Features
Business Management
Billing & Invoicing
No
CRM
No
Employee Management
No
Financial Management
No
Inventory Management
No
Marketing Management
No
Order Management
No
Point of Sale (POS)
No
Project Management
No
Purchasing
No
Scheduling
No
Time & Expense Tracking
No
Training Management
No
Vendor Management
No
Product Features
Alternatives
Alternatives
No Alternatives