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Description
Inklura serves as a cloud-driven business management solution tailored for small to medium enterprises. This platform features a collaborative workspace that integrates customer and contact information, sales prospects, quotes, invoices, payment reminders, project management, and team assignments. Depending on their chosen plan and options, users can access additional functionalities such as customer support, human resources, appointment scheduling, email and SMS messaging, website management, e-commerce, point-of-sale systems, and ticketing mechanisms. Inklura provides complimentary online tools, as well as products priced individually, alongside a user-based Suite that consolidates various business modules. The platform includes documentation for PrestaShop and WooCommerce connectors, in addition to offering a developer API for further customization. Furthermore, it caters to French-speaking teams with a fully supported French-language interface and documentation, enabling them to seamlessly manage customer interactions, sales processes, and operational tasks within a single cohesive system, enhancing overall productivity.
Description
MOON Chat serves as an AI-driven chatbot and customer messaging solution tailored for e-commerce websites and online businesses. By utilizing a store's inventory, web pages, and policies, it effectively addresses customer inquiries while showcasing product cards complete with images, pricing, and links, ensuring that product availability is verified prior to recommendations. Additionally, it can access order and shipment details for authenticated users, gather contact information for future communications, and manage interactions through a website widget, WhatsApp, Facebook Messenger, and Instagram. When necessary, store personnel have the option to engage in social media discussions directly. MOON Chat seamlessly integrates with platforms such as Gomag, Shopify, WooCommerce, and PrestaShop, and is compatible with Google Merchant product feeds, making it easy to implement on WordPress and other sites as well. This service is available via a cloud subscription model with various monthly plans and a trial period, while the Shopify application also includes a complimentary option. Furthermore, the versatility of MOON Chat allows businesses to enhance their customer support capabilities and drive engagement more effectively.
API Access
Has API
Yes
API Access
Has API
No
Integrations
PrestaShop
Yes
Shopify
Yes
WooCommerce
Yes
Facebook Messenger
No
Gomag
No
Google Merchant Center
No
Instagram
No
Telegram
No
WhatsApp
No
WordPress
No
Integrations
PrestaShop
Yes
Shopify
Yes
WooCommerce
Yes
Facebook Messenger
Yes
Gomag
Yes
Google Merchant Center
Yes
Instagram
Yes
Telegram
Yes
WhatsApp
Yes
WordPress
Yes
Pricing Details
€4/employee/month
BUREAU includes free online tools. Paid products are priced separately by unit; RH salarié starts at €4/employee/month excluding tax, with a 12-month commitment. Suite Inklura costs €45/user/month for 3–49 users, excluding tax, with a 12-month commitment; setup is charged separately. E-commerce, point-of-sale and ticketing products have separate prices. Products requiring a demonstration are quoted based on the functions confirmed during the demonstration.
Free Trial
Yes
Free Version
Yes
Pricing Details
€39/month
Monthly plans start at €39 and include higher tiers at €79 and €149. Longer commitments may receive discounts; usage limits and included channels vary by plan. Additional setup or channel charges may apply. The Shopify app separately offers a free plan and paid plans.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Webdesign29
Founded
2011
Country
France
Website
www.inklura.fr/
Vendor Details
Company Name
THE MOON Agency
Founded
2019
Country
Romania
Website
moonchat.ro/en/
Product Features
Business Management
Billing & Invoicing
No
CRM
No
Employee Management
No
Financial Management
No
Inventory Management
No
Marketing Management
No
Order Management
No
Point of Sale (POS)
No
Project Management
No
Purchasing
No
Scheduling
No
Time & Expense Tracking
No
Training Management
No
Vendor Management
No