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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

InhouseDelivery is a cloud-driven platform for managing delivery that empowers restaurants to take control of their delivery services and sidestep steep marketplace fees. This system seamlessly connects with a restaurant’s POS and online ordering systems, efficiently directing orders to the most suitable driver without requiring any manual effort. Through an integrated dashboard and mobile applications, restaurant operators are provided with comprehensive real-time insights into order progress, driver locations, and overall delivery effectiveness, while customers benefit from live tracking links and SMS notifications. The platform accommodates both self-delivery using the restaurant's own personnel and on-demand dispatch from a national network of vetted third-party drivers, offering businesses adaptable fulfillment choices. Featuring essential tools like automated dispatch, GPS navigation, driver scheduling, photo evidence of delivery, and signature capture, it enhances logistical efficiency and guarantees dependable service. By utilizing these advanced features, restaurants can optimize their delivery processes and improve customer satisfaction significantly.

Description

On Friday nights, delivery restaurants experience a surge in volume, often increasing by three to five times. To manage this influx efficiently, it’s advisable to bring on extra drivers rather than dealing with the complexities of overstaffing or last-minute hiring. By directing customers to place orders through your website or phone, you can significantly reduce third-party fees and enhance customer loyalty to your brand, ensuring that you retain both tips and delivery fees when utilizing on-demand drivers. If you're new to delivery services, beginning with on-demand drivers is a smart strategy, and as your order volume stabilizes, you can transition to hiring permanent staff in a thoughtful manner. This approach not only guarantees that deliveries are made punctually but also allows you to pay only for the services you require. During slower periods in the mornings and afternoons, using on-demand drivers can help keep your team engaged and well-compensated while meeting any additional demand. For those opening a new restaurant or location, the challenge of hiring all staff at once can be daunting; starting with on-demand drivers can ease this transition significantly. By taking this route, you can ensure a more manageable and efficient staffing process.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Spillover Yes 

Integrations

Spillover No 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Pricing Details

$30 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

InhouseDelivery

Country

United States

Website

www.inhousedelivery.com

Vendor Details

Company Name

iFexo

Founded

2014

Country

United States

Website

ifexo.com

Product Features

Delivery Management

Customer Portal No 
Dispatch Management No 
Driver ETA No 
Driver Management No 
For Courier Services No 
For Freight No 
For Restaurants No 
Order Tracking No 
Routing No 
Scheduling No 
Signature Capture No 
Surveys & Feedback No 

Food Delivery

Delivery Tracking No 
Dispatch Management No 
For Restaurants No 
Gift Card Management No 
Menu Management No 
Online Ordering No 
Order Management No 
Routing No 
Sales Trend Analysis No 
Supports Loyalty Program No 

Product Features

Food Delivery

Delivery Tracking Yes 
Dispatch Management Yes 
For Restaurants Yes 
Gift Card Management Yes 
Menu Management Yes 
Online Ordering Yes 
Order Management Yes 
Routing Yes 
Sales Trend Analysis Yes 
Supports Loyalty Program Yes 

Alternatives

Alternatives