Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
InhouseDelivery is a cloud-driven platform for managing delivery that empowers restaurants to take control of their delivery services and sidestep steep marketplace fees. This system seamlessly connects with a restaurant’s POS and online ordering systems, efficiently directing orders to the most suitable driver without requiring any manual effort. Through an integrated dashboard and mobile applications, restaurant operators are provided with comprehensive real-time insights into order progress, driver locations, and overall delivery effectiveness, while customers benefit from live tracking links and SMS notifications. The platform accommodates both self-delivery using the restaurant's own personnel and on-demand dispatch from a national network of vetted third-party drivers, offering businesses adaptable fulfillment choices. Featuring essential tools like automated dispatch, GPS navigation, driver scheduling, photo evidence of delivery, and signature capture, it enhances logistical efficiency and guarantees dependable service. By utilizing these advanced features, restaurants can optimize their delivery processes and improve customer satisfaction significantly.
Description
From a customer portal to efficient dispatch management, bulk invoicing, online payments, driver settlements, tracking, AI-assisted routing, and beyond, your customers can seamlessly place new orders via the portal, which are immediately visible on the dispatcher’s screen, eliminating the need for phone calls. The dispatcher’s station oversees and optimizes the essential delivery workflow, ensuring precise scheduling and monitoring of high-value packages in transit. Additionally, drivers utilize mobile applications that relay navigation details back to the office to track delivery milestones and provide final proof of delivery. With features like driver tracking and Service Level Monitors, dispatchers can select the nearest driver to skillfully navigate through congested traffic areas, ensuring timely arrivals. This comprehensive system not only streamlines operations but also enhances overall customer satisfaction through its efficiency and reliability.
API Access
Has API
No
API Access
Has API
No
Integrations
Spillover
No
Pricing Details
Free
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
InhouseDelivery
Country
United States
Website
www.inhousedelivery.com
Vendor Details
Company Name
Qualikom Canada
Country
Canada
Website
qualikom.com
Product Features
Delivery Management
Customer Portal
No
Dispatch Management
No
Driver ETA
No
Driver Management
No
For Courier Services
No
For Freight
No
For Restaurants
No
Order Tracking
No
Routing
No
Scheduling
No
Signature Capture
No
Surveys & Feedback
No
Food Delivery
Delivery Tracking
No
Dispatch Management
No
For Restaurants
No
Gift Card Management
No
Menu Management
No
Online Ordering
No
Order Management
No
Routing
No
Sales Trend Analysis
No
Supports Loyalty Program
No
Product Features
Courier
Barcode Support
Yes
Billing & Invoicing
Yes
Compensation Management
Yes
Customer Database
Yes
Dispatch Management
Yes
Job Assignment Management
Yes
Label Printing
Yes
Order Entry
Yes
Routing
Yes
Scheduling
Yes