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features
design
support

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Description

Ingrid was created with the mission of creating delivery experiences that fit people’s lives. E-commerce businesses can deliver sustainable growth by allowing shoppers to customize delivery and returns. This results in a better customer experience and greater efficiency both for the retailer and the delivery company. 1. Smart checkout optimization for your customers. You can list more flexible delivery options and use A/B testing to find out what works. 2. No more worrying about "Where is my Order?" questions. {Start offering e-commerce order tracking that begins right after the purchase to reduce support issues.|To reduce support issues, offer e-commerce order tracking. This starts right after the purchase.} 3. Brick-and-mortar stores? You can turn them into ecommerce hubs and have your orders shipped faster using store-to-door delivery options. 4. Cloud-based transportation management systems can make it easier to book shipments, add new carriers, or reduce transportation costs.

Description

The 'D2C Operating System' designed specifically for Indian D2C Ecommerce Brands serves as a comprehensive solution that allows these brands to manage all their operations seamlessly from a unified platform. This system includes a variety of essential features such as Automated Return Management, a streamlined Checkout System, an RTO Management Suite, an Omnichannel CRM, a dedicated WhatsApp Business Suite, efficient Logistics Management, an integrated Journey/Marketing Solution, and AI-driven Automations. By consolidating these tools, brands can enhance their operational efficiency and improve customer engagement, ultimately fostering growth in the competitive ecommerce landscape. With the ability to access all these functionalities in one place, D2C brands can focus more on innovation and customer satisfaction.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Centra Yes 
Dixa Yes 
Emarsys Yes 
Hantera_ Yes 
Klaviyo Yes 
Loqate Yes 
OneStock Yes 
Shopify Yes 
Voyado Yes 
commercetools Yes 

Integrations

Centra No 
Dixa No 
Emarsys No 
Hantera_ No 
Klaviyo No 
Loqate No 
OneStock No 
Shopify No 
Voyado No 
commercetools No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

₹45,000/month/brand
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Ingrid

Founded

2015

Country

Sweden, UK, Netherlands

Website

www.ingrid.com

Vendor Details

Company Name

Pragma (formerly Logisy)

Founded

2020

Country

India

Website

www.bepragma.ai/

Product Features

Delivery Management

Customer Portal No 
Dispatch Management No 
Driver ETA No 
Driver Management No 
For Courier Services No 
For Freight No 
For Restaurants No 
Order Tracking No 
Routing No 
Scheduling No 
Signature Capture No 
Surveys & Feedback No 

Transportation Management

Billing & Invoicing No 
Carrier Management Yes 
Customer Management No 
Dispatch Management No 
Driver Management No 
Fleet / Equipment Management No 
Load Management No 
Order Management Yes 
Quotes / Estimates No 
Routing No 
Scheduling No 
Shipment Management Yes 

Product Features

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