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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Ingrid was created with the mission of creating delivery experiences that fit people’s lives. E-commerce businesses can deliver sustainable growth by allowing shoppers to customize delivery and returns. This results in a better customer experience and greater efficiency both for the retailer and the delivery company. 1. Smart checkout optimization for your customers. You can list more flexible delivery options and use A/B testing to find out what works. 2. No more worrying about "Where is my Order?" questions. {Start offering e-commerce order tracking that begins right after the purchase to reduce support issues.|To reduce support issues, offer e-commerce order tracking. This starts right after the purchase.} 3. Brick-and-mortar stores? You can turn them into ecommerce hubs and have your orders shipped faster using store-to-door delivery options. 4. Cloud-based transportation management systems can make it easier to book shipments, add new carriers, or reduce transportation costs.

Description

A supply chain management software focused on customer satisfaction empowers retailers, carriers, and third-party logistics providers to lead in the realm of last-mile innovation. The integration of commerce and logistics at the point of sale allows for a flexible selection that balances convenience with cost-effectiveness. Enhanced business analytics contribute to improved strategies for planning last-mile logistics and transportation solutions. Tailored communication that considers each customer's distinct preferences enhances the overall experience from the time of purchase through to delivery. As eCommerce evolves and demand spikes, carriers and third-party logistics providers aim to boost their profitability through scalable, hyper-automated operations and efficient resource management. Grocers are compelled to accelerate their plans to accommodate this unprecedented demand. By designing a superior customer experience that emphasizes choice, control, and clear communication, businesses can transform last-mile delivery into a competitive advantage rather than an obstacle. Ultimately, the goal is to enhance the bottom line while ensuring customer satisfaction remains at the forefront of operations.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Centra Yes 
Dixa Yes 
Emarsys Yes 
Hantera_ Yes 
Klaviyo Yes 
Loqate Yes 
OneStock Yes 
SAP Store No 
Shopify Yes 
Voyado Yes 
commercetools Yes 

Integrations

Centra No 
Dixa No 
Emarsys No 
Hantera_ No 
Klaviyo No 
Loqate No 
OneStock No 
SAP Store Yes 
Shopify No 
Voyado No 
commercetools No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Ingrid

Founded

2015

Country

Sweden, UK, Netherlands

Website

www.ingrid.com

Vendor Details

Company Name

Milkman

Founded

2014

Country

United States

Website

www.milkman-tech.com

Product Features

Delivery Management

Customer Portal No 
Dispatch Management No 
Driver ETA No 
Driver Management No 
For Courier Services No 
For Freight No 
For Restaurants No 
Order Tracking No 
Routing No 
Scheduling No 
Signature Capture No 
Surveys & Feedback No 

Transportation Management

Billing & Invoicing No 
Carrier Management Yes 
Customer Management No 
Dispatch Management No 
Driver Management No 
Fleet / Equipment Management No 
Load Management No 
Order Management Yes 
Quotes / Estimates No 
Routing No 
Scheduling No 
Shipment Management Yes 

Product Features

Delivery Management

Customer Portal Yes 
Dispatch Management Yes 
Driver ETA Yes 
Driver Management Yes 
For Courier Services Yes 
For Freight Yes 
For Restaurants Yes 
Order Tracking No 
Routing Yes 
Scheduling Yes 
Signature Capture No 
Surveys & Feedback Yes 

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