Average Ratings 0 Ratings
Average Ratings 2,215 Ratings
Description
A security and remote access solution that allows both employees and external users to connect to on-premise and hybrid applications and servers without relying on expensive VPNs. The Infraon Secura remote control software enables comprehensive recording of all RDP/CLI sessions across various platforms, including Windows and Linux, capturing detailed user activities during terminal server interactions. Administrators have the capability to join active remote sessions, providing real-time support during troubleshooting efforts. This system guarantees that all files exchanged over the network remain secure and free from threats, automatically blocking any suspicious or infected files from being accessed. IT administrators are equipped with tools to monitor, interrupt, and terminate ongoing sessions when necessary. Adopting a zero trust security framework, the platform limits risky and unauthorized commands that might be executed inadvertently by users. Additionally, administrators can create CLI scripts and schedule their execution through SecuRA, enhancing operational efficiency and control. Ultimately, this solution harmonizes security and accessibility while empowering IT teams to manage remote interactions effectively.
Description
Zoho Assist is your all-in one remote access solution. It allows you to access remote devices and manage them. You can access your overseas assets and manage them through a web-based remote support session in just a few minutes.
Zoho Assist works entirely in the cloud. You can set up remote access without being present and monitor your remote computers, laptops, phones, and servers from anywhere. Zoho Assist works with all major firewalls. It also seamlessly navigates through proxy servers. Get technical support now with industry-standard SSL with 256-bit AES data encryption to protect your data against phishing attacks and other malicious activities
API Access
Has API
No
API Access
Has API
Yes
Integrations
FirmScribe
No
AgencyPlatform
No
Freshdesk
No
Google Workspace
No
Infraon Infinity
Yes
Jira
No
Jira Service Management
No
Jira Work Management
No
ManageEngine ServiceDesk Plus
No
Pipedrive
No
Integrations
FirmScribe
Yes
AgencyPlatform
Yes
Freshdesk
Yes
Google Workspace
Yes
Infraon Infinity
No
Jira
Yes
Jira Service Management
Yes
Jira Work Management
Yes
ManageEngine ServiceDesk Plus
Yes
Pipedrive
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$10.00/month/user
Offers flexible pricing model. Volume discounts are also available.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Infraon
Founded
2021
Country
United States
Website
infraon.io/zero-trust-software.html
Vendor Details
Company Name
Zoho
Founded
1996
Country
India
Website
www.zoho.com/assist/
Product Features
Remote Desktop
Chat
No
Cross-Platform Access
No
File Transfer
No
Group View
No
Mobile Device Access
No
Multi Monitor Support
No
Record Remote Sessions
No
Remote Print
No
Remote Wake
No
User Management
No
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
Yes
Live Chat
Yes
Performance Metrics
Yes
Queue Management
Yes
Self Service Portal
Yes
Social Media Integration
No
Surveys & Feedback
Yes
Virtual Assistant
No
Workflow Management
No
Remote Desktop
Chat
Yes
Cross-Platform Access
Yes
File Transfer
Yes
Group View
Yes
Mobile Device Access
Yes
Multi Monitor Support
Yes
Record Remote Sessions
Yes
Remote Print
Yes
Remote Wake
Yes
User Management
Yes
Remote Support
Diagnostic Tools
Yes
File Transfer
Yes
Live Chat
Yes
Real-time Chat
Yes
Remote Control
Yes
Screen Sharing
Yes
Session Recording
Yes
Session Transfer
Yes
Surveys & Feedback
Yes
Remote Work
Collaboration
Yes
Credential Management
No
Electronic Signature
No
Employee Monitoring
No
Live Chat
Yes
Meeting Management
No
Project Management
No
Remote Access
Yes
Remote Support
Yes
Screen Sharing
Yes
Softphone
No
Task Management
No
Time Zone Tracking
No
Video Chat
Yes
Web Conferencing
No
Screen Sharing
Annotations / Drawing Tools
Yes
Desktop / Browser Sharing
Yes
Mobile Screen Sharing
Yes
Presenter Control Management
Yes
Remote Control
Yes
Screen Capture
Yes
Screen Mirroring
Yes
Screen Recording
Yes
