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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Relying on multiple network management tools can lead to inconsistency and inefficiency. Additionally, it is challenging to locate a service provider that possesses specialized expertise in managing the entire network lifecycle. This scenario results in decreased employee productivity as workers frequently switch between various tools. The presence of numerous EMS/NMS tools often leads to inadequate visibility of the network topology. Moreover, outsourcing can become problematic due to substandard SLAs and reporting practices. Employees may also need to undergo extra training, which could require an annual commitment of 10 to 40 hours. The difficulties in recognizing and addressing incidents can exacerbate issues, while excessive event noise can distort the accurate assessment of network health. However, enhanced speed in identifying network problems can significantly reduce downtime during faults and facilitate custom data visualization. Infraon ITSM is an innovative AI-driven software designed to elevate team communication and collaboration through its prebuilt automated workflows. By implementing this solution, organizations can establish a fully modernized workspace that supports rapid resolutions, proactive monitoring, and intelligent alerts, among other features. Additionally, it integrates fault management and self-healing capabilities that can effectively address outages. With these advancements, businesses can expect not only improved network reliability but also a more streamlined operational process.

Description

Digpro’s dpCom for Fiber Networks is an adaptable management and information system for fiber networks that utilizes advanced GIS technology to assist telecom operators in all phases of planning, designing, constructing, operating, and maintaining fiber optic infrastructure within a unified software platform. This system offers comprehensive insights into fiber networks and analytical tools that allow users to examine, query, and comprehend intricate topology data, such as endpoints, splices, capacities, and service paths, from various perspectives. Furthermore, it facilitates the automatic creation of networks, ensuring efficient construction of fully connected infrastructures. In addition to these capabilities, dpCom includes essential operational tools for managing faults and outages, streamlining customer connection processes, and providing current documentation. A mobile client feature enhances the capabilities of field engineers by granting them real-time access and the ability to make edits on the go. Moreover, the system incorporates operational reliability functions that categorize network elements and assess their impact on users, ensuring a robust and reliable fiber network management experience.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Infraon Infinity Yes 

Integrations

Infraon Infinity No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Infraon

Founded

2021

Country

United States

Website

infraon.io/infraon-nms.html

Vendor Details

Company Name

Digpro

Founded

1989

Country

Sweden

Website

digpro.com/products/dpcom-fiber-networks/

Product Features

Network Monitoring

Bandwidth Monitoring No 
Baseline Manager No 
Diagnostic Tools No 
IP Address Monitoring No 
Internet Usage Monitoring No 
Real Time Analytics No 
Resource Management No 
SLA Monitoring No 
Server Monitoring No 
Uptime Monitoring No 
Web Traffic Reporting No 

Product Features

GIS

3D Imagery No 
Census Data Integration No 
Color Coding No 
Geocoding No 
Image Exporting No 
Image Management No 
Internet Mapping No 
Interoperability No 
Labeling No 
Map Creation No 
Map Sharing No 
Near-Matching No 
Reverse Geocoding No 
Spatial Analysis No 

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