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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Relying on multiple network management tools can lead to inconsistency and inefficiency. Additionally, it is challenging to locate a service provider that possesses specialized expertise in managing the entire network lifecycle. This scenario results in decreased employee productivity as workers frequently switch between various tools. The presence of numerous EMS/NMS tools often leads to inadequate visibility of the network topology. Moreover, outsourcing can become problematic due to substandard SLAs and reporting practices. Employees may also need to undergo extra training, which could require an annual commitment of 10 to 40 hours. The difficulties in recognizing and addressing incidents can exacerbate issues, while excessive event noise can distort the accurate assessment of network health. However, enhanced speed in identifying network problems can significantly reduce downtime during faults and facilitate custom data visualization. Infraon ITSM is an innovative AI-driven software designed to elevate team communication and collaboration through its prebuilt automated workflows. By implementing this solution, organizations can establish a fully modernized workspace that supports rapid resolutions, proactive monitoring, and intelligent alerts, among other features. Additionally, it integrates fault management and self-healing capabilities that can effectively address outages. With these advancements, businesses can expect not only improved network reliability but also a more streamlined operational process.

Description

Enabling a seamless digital transformation, SGRwin serves as an advanced Network Management System designed for multi-vendor and multi-technology digital transmission networks. This comprehensive system facilitates network monitoring and offers an end-to-end (E2E) circuit configuration and display. It effectively registers, tracks, and manages E2E circuits within a multi-vendor environment, which enhances alarm filtering, acknowledgment, and suppression capabilities. Previously, operators had to navigate a labyrinth of separate network management systems from different vendors, complicating oversight and operational efficiency. With SGRwin, users can visualize internal equipment configurations, swiftly detect and classify network faults, and efficiently track alarms. Additionally, the system enables the launching of a vendor's node manager directly from the SGRwin interface. This streamlined approach to private network telecommunications management not only simplifies the complexities associated with managing diverse equipment but also consolidates the entire process into a single, user-friendly platform, fostering greater operational efficiency and clarity. Ultimately, SGRwin revolutionizes the way digital transmission networks are managed, paving the way for enhanced performance and reliability.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Infraon Infinity Yes 

Integrations

Infraon Infinity No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Infraon

Founded

2021

Country

United States

Website

infraon.io/infraon-nms.html

Vendor Details

Company Name

CIC Consulting informático

Country

Spain

Website

www.cic.es/en

Product Features

Network Monitoring

Bandwidth Monitoring No 
Baseline Manager No 
Diagnostic Tools No 
IP Address Monitoring No 
Internet Usage Monitoring No 
Real Time Analytics No 
Resource Management No 
SLA Monitoring No 
Server Monitoring No 
Uptime Monitoring No 
Web Traffic Reporting No 

Product Features

Network Monitoring

Bandwidth Monitoring Yes 
Baseline Manager No 
Diagnostic Tools No 
IP Address Monitoring Yes 
Internet Usage Monitoring No 
Real Time Analytics No 
Resource Management Yes 
SLA Monitoring No 
Server Monitoring Yes 
Uptime Monitoring No 
Web Traffic Reporting Yes 

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