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Description
The INFOTECH HOTELBOX Online hotel reservation system is the latest innovation from 11-Infotech Systems tailored specifically for the travel sector. Drawing on extensive experience and valuable feedback from our current clients, we have developed a solution designed to enhance the efficiency and productivity of your business operations. This comprehensive Hotel Booking Engine allows you to market your hotel rooms online effectively, catering to both B2B2C clients, while granting you complete oversight of room allotments at any given moment. By leveraging Internet technology, your reservation services can be accessed by customers around the clock, every day of the year, effectively eliminating missed opportunities. Additionally, the system includes a module for streamlined management of property details, which can be configured alongside the room allotments you designate for your clientele, ensuring a smooth and organized booking process. With these features, the INFOTECH HOTELBOX stands out as a vital tool for modern hotel management.
Description
Optima PMS serves as a comprehensive software solution designed to streamline hotel management and enhance revenue generation. This innovative platform empowers users to manage various elements including pricing strategies, yield management, and calendar functionalities, effectively covering all facets of hotel operations. With the included Booking Engine, you can effortlessly adjust rates and discounts directly through Optima PMS, ensuring an exceptional experience for your guests. Additionally, Optima facilitates seamless integrations with a variety of partners and service providers, making it compatible with top online travel agencies (OTAs), meta-search platforms, business intelligence systems, email marketing services, payment processors, and beyond. To efficiently handle guest requests and complaints, the software consolidates all incoming communications onto a single screen, enabling quick data analysis and real-time solutions. Furthermore, the customer relations module tracks interactions with guests throughout their journey, from the moment of booking until check-out, ensuring a personalized approach to service and hospitality. This holistic approach not only enhances operational efficiency but also significantly improves guest satisfaction and loyalty.
API Access
Has API
No
API Access
Has API
No
Integrations
trivago
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Pricing Details
$2000 one-time payment
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
11-Infotech System
Founded
1998
Country
Thailand
Website
www.infotechhotelbox.com
Vendor Details
Company Name
Silverbyte Systems
Founded
1992
Country
Israel
Website
silverbyte.com/optima-solutions/
Product Features
Channel Management
Campaign Management
No
Channel Analytics
Yes
Incentive Management
No
Inventory Control
Yes
Lead Management
No
Opportunity Management
No
Order Management
No
Partner Management
No
Product Management
Yes
Reseller Management
No
Product Features
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
Yes
Employee Management
No
Extended Stay
Yes
Front Office Management
Yes
GDS / OTA Integration
Yes
Group Management
Yes
Guest Experience (GEM)
No
Housekeeping Management
Yes
Loyalty Program
Yes
Maintenance Management
No
Marketing Automation
Yes
Marketing Management
Yes
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
Yes
Reservations Management
Yes
Reviews Management
No
Single Property
Yes
Vacation Rental
Yes
