Average Ratings 0 Ratings
Average Ratings 3 Ratings
Description
Infosys Meridian is an innovative Live Enterprise Workplace Platform that enables organizations to transform their work experiences in today's work-from-anywhere landscape. As a key component of Infosys Cobalt, this platform empowers businesses to adopt a remote-first approach, fostering a highly productive workplace that enhances engagement among stakeholders, optimizes workflows, and boosts overall productivity. By simplifying and smartening processes through contextual interactions, it offers features like asset discoverability and digital prototyping. The platform supports intelligent operations for digital workers, encouraging improved decision-making, providing productivity insights, and creating environments for experimentation and growth. Furthermore, it facilitates immersive virtual experiences that promote seamless collaboration among employees, clients, and partners throughout the value chain, ensuring that everyone remains connected and engaged. In this way, Infosys Meridian not only redefines workplace dynamics but also cultivates an innovative culture that thrives in a digital-first era.
Description
Userlane is a digital adoption platform that allows anyone to learn any software in a matter of minutes. Our interactive guidance technology and virtual assistant on-demand provide contextual and tailored support for software users. Our solution is suitable for both employee training and onboarding (enterprise digitization) and customer onboarding (software vendors). Our interactive, step-by-step guides guide users through any browser-based software in real time. This helps them to achieve their goals quickly. Userlane helps customers and employees get onboarded faster, reduces support tickets by up to 75%, and improves productivity and user satisfaction. Our DAP is the perfect solution for companies with distributed workforces who want to automate and scale their support and software training.
API Access
Has API
API Access
Has API
Integrations
Confluence
Freshdesk
Google Analytics
GridOS
HubSpot CRM
HubSpot Customer Platform
Jira
Jira Service Management
Microsoft Dynamics 365
Oracle Fusion Cloud ERP
Integrations
Confluence
Freshdesk
Google Analytics
GridOS
HubSpot CRM
HubSpot Customer Platform
Jira
Jira Service Management
Microsoft Dynamics 365
Oracle Fusion Cloud ERP
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Infosys
Founded
1981
Country
India
Website
www.infosys.com/products-and-platforms/meridian.html
Vendor Details
Company Name
Userlane
Founded
2015
Country
Germany
Website
www.userlane.com
Product Features
Digital Workplace
Activity / News Feed
Calendar Management
Chat / Messaging
Content Management
Document Management
Employee Directory
File Sharing
Knowledge Management
Surveys & Feedback
Task Management
Remote Work
Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing
Virtual Event Platforms
Alerts/Notifications
Attendee Management
Customizable Branding
Event Management
File Sharing
Lead Capture
Live Audio/Video Chat
Live Text Chat
Mobile Access
Moderation
Pre-made Templates
Presentation Tools
Q&A
Reporting/Analytics
Social Media Promotion
Surveys/Polls
Virtual Booths
Virtual Lobby
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Success
Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis
Digital Adoption Platforms
Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding
Onboarding
Course Management
Document Management
E-Verify / I-9 Forms
Electronic Forms
Electronic Signature
Employee Handbook
Employee Portal
File Management
Job Description Management
Orientation Management
Self Service Portal
Task Management
Tax Forms
Training Management
Training
Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Built-in LMS
Certification Management
Corporate / Business
Learner Portal
Mobile Learning
Simulation
Synchronous Learning
Training Companies
eCommerce