Average Ratings 1 Rating
Average Ratings 1 Rating
Description
Infortel Select provides a platform that enables users to gather, standardize, and enhance call detail records through a single, intuitive, and customizable application. Both organizations that must adhere to communications compliance regulations and those seeking insight into their corporate call history will appreciate its efficient and accessible interface, which simplifies the process of searching, documenting, and sharing communication events. The rise of VoIP introduces both the necessity and potential to effectively manage voice quality. Infortel Select integrates Quality of Service (QoS) metrics such as latency, jitter, packet loss, mean opinion score, and severely concealed seconds with each call event, allowing for comprehensive analysis and effective troubleshooting of subpar call quality. Additionally, Infortel Select features a powerful call rating engine along with a variety of chargeback reports tailored for organizational needs, which aids in managing variable usage costs, recurring fixed equipment charges, and service fees, thereby facilitating the allocation of telecom expenses to the respective departments responsible. This comprehensive approach ensures that organizations can maintain control over their telecommunications expenditures while enhancing overall communication efficiency.
Description
NUACOM is a Software-as-a-Service and Telecom company that provides flexible and scalable calling solutions for businesses to deliver exceptional customer service and handle successful sales calls..
Sales and customer service are important departments for any organization and having a powerful communication platform is crucial for business success. Our calling platform is focused on the user experience, call analytics and automation, so you can focus on what matters most: close more deals and delight your customers.
API Access
Has API
API Access
Has API
Integrations
ActiveCampaign
AdRoll
Autotask PSA
Drip
Easyflow
Freshsales
Google Contacts
Help Scout
HubSpot CRM
Insightly
Integrations
ActiveCampaign
AdRoll
Autotask PSA
Drip
Easyflow
Freshsales
Google Contacts
Help Scout
HubSpot CRM
Insightly
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
€9.99 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ISI Telemanagement Solutions
Founded
1977
Country
United States
Website
www.isi-info.com
Vendor Details
Company Name
NUACOM
Founded
2009
Country
Ireland
Website
nuacom.com
Product Features
Call Accounting
By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log
Product Features
Business VoIP
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration