Average Ratings 1 Rating

Total
ease
features
design
support

Average Ratings 1 Rating

Total
ease
features
design
support

Description

Infortel Select provides a platform that enables users to gather, standardize, and enhance call detail records through a single, intuitive, and customizable application. Both organizations that must adhere to communications compliance regulations and those seeking insight into their corporate call history will appreciate its efficient and accessible interface, which simplifies the process of searching, documenting, and sharing communication events. The rise of VoIP introduces both the necessity and potential to effectively manage voice quality. Infortel Select integrates Quality of Service (QoS) metrics such as latency, jitter, packet loss, mean opinion score, and severely concealed seconds with each call event, allowing for comprehensive analysis and effective troubleshooting of subpar call quality. Additionally, Infortel Select features a powerful call rating engine along with a variety of chargeback reports tailored for organizational needs, which aids in managing variable usage costs, recurring fixed equipment charges, and service fees, thereby facilitating the allocation of telecom expenses to the respective departments responsible. This comprehensive approach ensures that organizations can maintain control over their telecommunications expenditures while enhancing overall communication efficiency.

Description

NUACOM is a Software-as-a-Service and Telecom company that provides flexible and scalable calling solutions for businesses to deliver exceptional customer service and handle successful sales calls.. Sales and customer service are important departments for any organization and having a powerful communication platform is crucial for business success. Our calling platform is focused on the user experience, call analytics and automation, so you can focus on what matters most: close more deals and delight your customers.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

ActiveCampaign
AdRoll
Autotask PSA
Drip
Easyflow
Freshsales
Google Contacts
Help Scout
HubSpot CRM
Insightly
Mailchimp
Microsoft OneDrive
Odoo
Salesflare
Salesforce
Sendloop
Woodpecker
Zapier
Zendesk Sell
Zoho CRM

Integrations

ActiveCampaign
AdRoll
Autotask PSA
Drip
Easyflow
Freshsales
Google Contacts
Help Scout
HubSpot CRM
Insightly
Mailchimp
Microsoft OneDrive
Odoo
Salesflare
Salesforce
Sendloop
Woodpecker
Zapier
Zendesk Sell
Zoho CRM

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

€9.99 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ISI Telemanagement Solutions

Founded

1977

Country

United States

Website

www.isi-info.com

Vendor Details

Company Name

NUACOM

Founded

2009

Country

Ireland

Website

nuacom.com

Product Features

Call Accounting

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

Product Features

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Alternatives

Alternatives

WinCall Reviews

WinCall

TeleManagement Technologies