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Description
Enhance your focus on customer needs by simplifying and unifying the way you gather and handle customer information from initial contact to the final interaction. Our Web Form editor allows you to effortlessly design intelligent forms that can be utilized across various devices and websites. You can leverage data collected through these Web Forms or import your own to create tailored letters, emails, PDFs, and spreadsheets. By communicating swiftly and effectively through a range of digital channels, you'll elevate customer satisfaction. Manage all your customer communications from a unified dashboard hosted in the cloud. Seamlessly connect with CRM systems and other cloud-based or internal solutions to provide a comprehensive end-to-end experience. Foster collaboration among team members, whether they are in the same location, different offices, or external partners, to efficiently manage customer cases. This approach not only enhances internal efficiency but also leads to a more responsive service for your customers.
Description
An accessible platform that allows you to effortlessly design forms tailored for your business needs. You can choose whether to let everyone or just your team fill out these forms, and your coworkers can have the ability to modify and access the responses. The tool enables you to incorporate various types of questions, including open-ended, yes/no, and multiple-choice formats, as well as rating scales and a list of your organization’s members, among other features. Additionally, you can make specific answers mandatory, and control the visibility of certain questions based on prior responses from users. Sharing is simple, with options to embed the form in your website, promote it on social media, or distribute a link through email or messaging platforms. You can also establish a connection with Yandex Tracker, allowing each response to create a task effortlessly, which streamlines the process of collecting and managing tickets and error reports. Responses can be viewed directly in the platform and exported in multiple formats including XLSX, CSV, and JSON, or sent via email, or saved to a Yandex Wiki page for easy access. Furthermore, you can gather support tickets using Yandex Forms, and seamlessly transfer them to Yandex Tracker or another system through available integrations, enhancing your workflow efficiency. This service not only simplifies form creation but also optimizes response management and collaboration within your organization.
API Access
Has API
No
API Access
Has API
Yes
Integrations
JSON
No
Microsoft Excel
No
Yandex Cloud
No
Yandex Tracker
No
Yandex Wiki
No
Integrations
JSON
Yes
Microsoft Excel
Yes
Yandex Cloud
Yes
Yandex Tracker
Yes
Yandex Wiki
Yes
Pricing Details
$100 per month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Inforama
Founded
2008
Country
Ireland
Website
www.inforama.com
Vendor Details
Company Name
Yandex
Founded
1997
Country
Russia
Website
cloud.yandex.com/en/services/forms
Product Features
Forms Automation
Approval Process Control
Yes
Archiving & Retention
No
Collaboration
No
Document Indexing
Yes
Drag & Drop
No
Full Text Search
Yes
Remote Document Access
Yes
Rules-Based Workflow
No
Text Editing
Yes
Version Control
No
Product Features
Forms Automation
Approval Process Control
No
Archiving & Retention
No
Collaboration
No
Document Indexing
No
Drag & Drop
No
Full Text Search
No
Remote Document Access
No
Rules-Based Workflow
No
Text Editing
No
Version Control
No
Online Form Builders
Artificial Intelligence
No
Assign Roles / Permissions
No
Collaboration Tools
No
Conversational Forms
No
Data Tables
No
Drag & Drop / No Code
No
Export to PDF
No
HIPAA Compliant
No
Import Existing Forms
No
Mobile Forms
No
Offline Forms
No
Pre-made Templates
No
Quizzes / Questionnaires
No
Reporting / Data Visualization
No
Signup Forms
No
Surveys
No
Survey
Custom Survey URLs
No
Data Analysis Tools
No
Email Marketing
No
Mobile Survey
No
Offline Response Collection
No
Paper Survey
No
Question Branching
No
Question Library
No
Site Intercept Survey
No
Skip Logic
No
Supports Audio / Images / Video
No
