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Description
Software for table reservations in restaurants and booking amenities in hotels should be user-friendly and efficient. This technology should minimize obstacles and foster a hospitable environment right from the beginning of the guests' experience. This encompasses everything from seamless online booking in advance to accommodating those who arrive without prior reservations. To thrive in this competitive landscape, venues must be agile and responsive to various situations. The Infor Table and Reservations Solution (TRS) enables restaurants, hotels, leisure facilities, casinos, and similar establishments to streamline the process of handling guest reservations and booking inquiries. With this solution, you can significantly decrease wait times and minimize errors while effectively managing walk-ins, call-aheads, and no-shows. Regardless of the circumstances, your establishment can effortlessly connect guests to available tables, amenities, and resources using an intuitive and customizable timeline and floor plan. By implementing this system, you will greatly enhance the overall guest experience, creating a more pleasant atmosphere for staff and visitors alike, ensuring that every interaction is smooth and enjoyable.
Description
Guests are thrilled by high-quality amenities during their hotel stays. To enhance the overall experience, hotels provide a plethora of additional services alongside accommodations, which can include dining options, fitness centers, water sports, cycling, and swimming facilities. The demand for these services often hinges on the volume of guest bookings. In the absence of an effective amenity reservation management system, hotels may face issues like overcrowding, confusion, and ultimately a decline in guest satisfaction. SmartHotel addresses these challenges by optimizing the amenity booking process, which in turn fosters favorable reviews from patrons. This hotel management software solution allows you to introduce new services, notify guests about upcoming events, maintain communication with them, gather their feedback, and much more. Additionally, it has the capability to automate essential booking management functions. The SmartHotel app serves as a comprehensive resource for guests, enabling them to check service availability and learn about amenities. Moreover, guests can conveniently browse and reserve amenities directly from their smartphones, enhancing their overall experience at the hotel. This seamless integration of technology not only improves operational efficiency but also ensures that guests feel valued and informed throughout their stay.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Infor
Founded
2002
Country
United States
Website
www.infor.com/products/table-management
Vendor Details
Company Name
SmartPoint Technologies
Country
India
Website
www.smartpointtech.com/smart-hotel-management-software/
Product Features
Restaurant Reservations
Capacity Monitoring
No
Custom Reservation Inventory
No
Deposits / Prepayment Processing
No
Email Marketing
No
Facebook Reservations
No
Feedback Management
No
Guest Data
No
Guest Notifications
No
Mobile App Booking
No
Online / Website Reservations
No
Reminders
No
Reporting / Analytics
No
Seat / Table Optimization
No
Text/SMS Communications
No
Waitlist Management
No
