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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Sales and catering play a vital role in the success of any hotel, restaurant, resort, or venue. To meet the high expectations of guests and attendees, whether for a large conference or an intimate evening gathering, precision is crucial for creating smooth and enjoyable experiences. The right sales and catering software should enable your teams to perform at their highest level, integrate with other critical systems, and provide comprehensive visibility for tracking every event from start to finish, ensuring an exceptional experience each time. Infor® Sales & Catering stands out as a cloud-based solution for event management, designed to automate and simplify the entire booking process, beginning with the first inquiry and concluding with the final invoice. With customizable features tailored to support every phase of an event's lifecycle, Infor Sales & Catering can significantly enhance and expand your group's sales and event management capabilities. By leveraging such technology, your organization can foster more robust connections with clients and streamline operations effectively.

Description

OPERA Cloud Central consolidates features and data from various modules of the OPERA Cloud platform into a single, cohesive user interface with one login. This integration facilitates streamlined brand management across several areas, including sales, contact centers, distribution, loyalty programs, and platform settings, providing a holistic perspective on business operations across different properties. Sales teams and agents benefit from immediate access to inventory, pricing, and account performance; contact-center representatives benefit from an easy-to-use interface that accelerates reservation handling; and hotel chains can oversee global sales opportunities, manage event bookings, and coordinate workflows across multiple properties from a single platform. The centralized management of rates and room inventories guarantees uniformity while also allowing for adaptive pricing through engaging map- and list-based displays. Moreover, tools for lead and account management are essential for transforming inquiries into confirmed bookings, which enhances visibility across the entire portfolio and fosters improved operational efficiency. This comprehensive approach not only simplifies processes but also significantly enhances customer satisfaction and business growth.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS) Yes 
DwellTrack No 
OPERA Cloud PMS No 
Oracle Hospitality Suite8 No 
Oracle MICROS POS No 
Simphony POS No 

Integrations

Amazon Web Services (AWS) No 
DwellTrack Yes 
OPERA Cloud PMS Yes 
Oracle Hospitality Suite8 Yes 
Oracle MICROS POS Yes 
Simphony POS Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Infor

Founded

2002

Country

United States

Website

www.infor.com/products/sales-catering

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/hospitality/products/opera-central/

Product Features

Catering

Banquet Management No 
Billing & Invoicing No 
Booking Management No 
Calendar Management No 
Contract Management No 
Costing No 
Customer Database No 
Event Management No 
Facility Management No 
Inventory Management No 
Kitchen / Menu Management No 
Order Management No 
Quote Management No 
Recipe Management No 
Waitstaff Management No 

Event Management

Attendee Management No 
Badge Management No 
Conferences / Conventions No 
Exhibit / Vendor Management No 
Gamification No 
Room Block Management No 
Social Media Promotion No 
Sponsorship Management No 
Surveys & Feedback No 
Ticketing No 
Volunteer Management No 
Weddings / Parties No 

Product Features

Reservations

Activities Booking No 
Booking Notes No 
CRM No 
Customer Support No 
Group Reservations No 
Guest Management No 
Payment Processing No 
Promotions Management No 
Rate Management No 
Room Booking Management No 
Third Party Booking No 

Alternatives

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