Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The Elsinore Valley Municipal Water District has adopted Infor CloudSuite Financials to enhance its vital financial operations. Previously, the district struggled with its on-premises general ledger system, which did not provide the necessary support for effective decision-making. By leveraging the user-friendly interface, optimized workflows, and advanced analytics of CloudSuite Financials, EVMWD is now able to achieve greater financial and resource efficiencies. This transition enables the district to better manage essential processes such as project cost accounting and grant management, which are particularly important given their regular receipt of substantial grants. Additionally, moving to the cloud has opened doors to mobile functionalities, allowing for improved community interaction through features like planning and permitting, licensing, case management, and a dedicated citizen portal. Overall, this upgrade reflects a strategic investment in technology that will support the district's growing needs and enhance service delivery to the community.
Description
QScend Technologies, Inc. stands out as a top-tier provider of web-based software designed specifically for local and county governments, effectively managing citizen requests. With our innovative citizen request management solution, numerous government agencies and call centers nationwide have enhanced their service delivery, streamlined operations, and optimized their performance metrics. This success has established us as the go-to choice for CRM/311 software across the United States, reflecting our commitment to improving municipal services and fostering community engagement. Our software not only addresses current needs but also adapts to the evolving demands of local governance.
API Access
Has API
No
API Access
Has API
No
Integrations
Amazon Web Services (AWS)
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Infor
Founded
2002
Country
United States
Website
www.infor.com/products/cloudsuite-public-sector
Vendor Details
Company Name
QScend Technologies
Founded
1998
Country
United States
Website
www.qscend.com
Product Features
Municipal
Animal Licensing
No
Code Enforcement
No
Fund Accounting
No
Inventory Management
No
License Issuance
No
Parking Management
No
Permit Issuance
No
Planning & Zoning
No
Property Database
No
Taxation & Assessment
No
Utility Billing
No
Work Order Management
No
Product Features
Code Enforcement
Case Management
Yes
Code Maintenance
No
Document Management
No
Fee Maintenance
No
GIS
No
Inspection Management
No
Letter Generation
No
Photo Management
No
Planning & Zoning
No
Violation History
No
Weed Abatement Control
No
Municipal
Animal Licensing
No
Code Enforcement
Yes
Fund Accounting
No
Inventory Management
No
License Issuance
No
Parking Management
No
Permit Issuance
No
Planning & Zoning
No
Property Database
No
Taxation & Assessment
No
Utility Billing
No
Work Order Management
Yes
Public Works
Billing & Invoicing
No
Compliance Management
No
Contract Management
No
Customer Database
No
Document Management
No
Equipment Maintenance
No
Fixed Asset Management
No
Job Costing
No
Project Management
No
Service Request Management
Yes
Work Order Management
Yes
Service Desk
CMDB
No
Change Management
No
IT Asset Management
No
Incident Management
Yes
Knowledge Base
Yes
Mobile Access
No
Procurement Management
No
Remote Control
No
SLA Management
No
Self Service Portal
Yes