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ease
features
design
support

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Description

Infor Interaction Advisor is an application designed for real-time decision-making that determines the most suitable and impactful marketing campaign to display at any customer interaction point. By utilizing this user-friendly tool, businesses can enhance their customer experience management strategies with messages and offers that resonate most effectively with their audience. The self-learning nature of this marketing campaign management software allows it to recommend the ideal campaign tailored to the customer, addressing aspects such as next best actions, cross-selling opportunities, and retention strategies. Through its ability to dynamically profile customers and make rapid assessments regarding qualifications and governance, the platform guarantees that marketing efforts are not only relevant but also personalized, ensuring customers receive the most appropriate campaigns to meet their needs. This innovative approach to marketing significantly increases the likelihood of successful customer engagement and satisfaction.

Description

Collaborate with our specialists to craft a successful strategy, leverage sophisticated analytics for fresh insights, and apply these findings to enhance your promotional efforts, optimize product offerings, and boost your profits. Elevate your financial performance with actionable sales intelligence derived from POS and customer loyalty data. Deepen your comprehension of how to refine promotional efforts for better sales outcomes, and adjust your product assortment to consistently deliver the ideal offer to your clientele. Investigate the underlying factors driving changes in sales performance across various products, departments, or locations. Quickly establish your operations with our comprehensive services that include implementation support, user training, and change management assistance. Accelerate your implementation process and enhance ROI by working closely with industry specialists, experienced consultants, and dedicated support engineers throughout your transformation journey. By utilizing our integrated service and support plans, expert consulting, tailored application development, established best practices, and extensive industry knowledge, you can effectively and swiftly revolutionize your business operations. This comprehensive approach not only addresses immediate challenges but also positions your organization for sustained growth and success.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

SAP Joule

Integrations

SAP Joule

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Infor

Founded

2002

Country

United States

Website

www.infor.com/products/customer-experience-suite/interaction-advisor

Vendor Details

Company Name

SAP

Founded

1972

Country

Germany

Website

www.sap.com/products/pos-retail-insight.html

Product Features

Product Features

Alternatives

Alternatives

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