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Description
Infor Interaction Advisor is an application designed for real-time decision-making that determines the most suitable and impactful marketing campaign to display at any customer interaction point. By utilizing this user-friendly tool, businesses can enhance their customer experience management strategies with messages and offers that resonate most effectively with their audience. The self-learning nature of this marketing campaign management software allows it to recommend the ideal campaign tailored to the customer, addressing aspects such as next best actions, cross-selling opportunities, and retention strategies. Through its ability to dynamically profile customers and make rapid assessments regarding qualifications and governance, the platform guarantees that marketing efforts are not only relevant but also personalized, ensuring customers receive the most appropriate campaigns to meet their needs. This innovative approach to marketing significantly increases the likelihood of successful customer engagement and satisfaction.
Description
Collaborate with our specialists to craft a successful strategy, leverage sophisticated analytics for fresh insights, and apply these findings to enhance your promotional efforts, optimize product offerings, and boost your profits. Elevate your financial performance with actionable sales intelligence derived from POS and customer loyalty data. Deepen your comprehension of how to refine promotional efforts for better sales outcomes, and adjust your product assortment to consistently deliver the ideal offer to your clientele. Investigate the underlying factors driving changes in sales performance across various products, departments, or locations. Quickly establish your operations with our comprehensive services that include implementation support, user training, and change management assistance. Accelerate your implementation process and enhance ROI by working closely with industry specialists, experienced consultants, and dedicated support engineers throughout your transformation journey. By utilizing our integrated service and support plans, expert consulting, tailored application development, established best practices, and extensive industry knowledge, you can effectively and swiftly revolutionize your business operations. This comprehensive approach not only addresses immediate challenges but also positions your organization for sustained growth and success.
API Access
Has API
API Access
Has API
Integrations
SAP Joule
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Infor
Founded
2002
Country
United States
Website
www.infor.com/products/customer-experience-suite/interaction-advisor
Vendor Details
Company Name
SAP
Founded
1972
Country
Germany
Website
www.sap.com/products/pos-retail-insight.html