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Description
A sophisticated hotel property management system (PMS) should serve as more than just a standalone solution; it needs to function as the central hub coordinating all operations for hotels, resorts, and casinos. This PMS should embody a comprehensive hospitality technology platform that integrates every operational facet with the guest experience, ensuring a fluid journey that enables your establishment to achieve and surpass the highest industry benchmarks. Additionally, it must lay the groundwork for enduring relationships with guests, which in turn drives revenue and enhances profitability. The Infor® Hospitality Management Solution (HMS) is a cloud-based hotel PMS designed to not only meet but consistently exceed contemporary guest expectations. By utilizing Infor HMS, hospitality businesses can effectively streamline operations, provide outstanding guest services, and create an enriching experience for everyone involved. Furthermore, the solution's scalability ensures that it can adapt to your current requirements while also accommodating future developments in the hospitality landscape. This flexibility is crucial for maintaining a competitive edge in an ever-evolving industry.
Description
Seaware provides top-tier resorts with impressive tools to enhance profitability, featuring extensive revenue optimization, the ability to create attractive packages, smooth integration with corporate websites, and specialized marketing program management. Their reservation system empowers hotels and resorts to increase operational efficiency and improve customer satisfaction while simultaneously lowering sales costs through effective sales, marketing, and revenue management strategies for their inventories. Additionally, it offers detailed management of dining options, conference rooms, workshops, and spa treatments, ensuring precise scheduling and capacity oversight. Transportation services are also available, covering air travel, transfers, and bus connections. Furthermore, the system allows for the management of additional support services and miscellaneous items while maintaining capacity control. Room allotments can be easily managed, and it accommodates both simple and intricate travel routes, whether for short excursions or extended trips. Seaware's packaging features include both optional and mandatory components, along with a flexible loyalty program that enables customers to earn and redeem rewards efficiently. This comprehensive approach ensures that resorts can cater to diverse customer needs while maximizing their operational potential.
API Access
Has API
No
API Access
Has API
No
Integrations
Akia
Yes
Avatier Identity Anywhere
Yes
Cendyn CMS
Yes
Cendyn Guestrev
Yes
Cendyn Loyalty
Yes
Cendyn Revintel
Yes
FairPlanner
Yes
Hotel Asset Reporting
Yes
IDeaS G3 RMS
Yes
Impala
Yes
Integrations
Akia
No
Avatier Identity Anywhere
No
Cendyn CMS
No
Cendyn Guestrev
No
Cendyn Loyalty
No
Cendyn Revintel
No
FairPlanner
No
Hotel Asset Reporting
No
IDeaS G3 RMS
No
Impala
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Infor
Founded
2002
Country
United States
Website
www.infor.com/products/hms
Vendor Details
Company Name
Versonix
Website
www.versonix.com/seaware-for-hotels-and-resorts-2/
Product Features
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
No
Employee Management
No
Extended Stay
Yes
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
Yes
Maintenance Management
No
Marketing Automation
Yes
Marketing Management
No
Multi-Property
No
Online Booking
No
Point of Sale (POS)
No
Reservations Management
No
Reviews Management
No
Single Property
No
Vacation Rental
No
Reservations
Activities Booking
No
Booking Notes
No
CRM
No
Customer Support
Yes
Group Reservations
Yes
Guest Management
No
Payment Processing
No
Promotions Management
No
Rate Management
Yes
Room Booking Management
Yes
Third Party Booking
No
Product Features
Reservations
Activities Booking
Yes
Booking Notes
No
CRM
Yes
Customer Support
Yes
Group Reservations
Yes
Guest Management
No
Payment Processing
Yes
Promotions Management
Yes
Rate Management
Yes
Room Booking Management
Yes
Third Party Booking
No
