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Description
In today's market, consumers have unprecedented options for researching and buying products. To successfully attract and retain customers, businesses must deliver a seamless and enjoyable experience across all platforms. The Infor Customer Experience Suite plays a vital role in unifying customer data throughout the organization, ensuring that interactions are consistent, outstanding, and tailored to individual preferences at every stage of the customer journey. This suite offers specialized CX software designed to oversee the complete sales process, encompassing everything from customer engagement to sales automation, configuration-to-quote, and contract management. The ability to understand and adapt to customer behavior has significantly advanced. With features such as marketing resource management, decision-making tools, and comprehensive campaign management, the marketing solutions within the Infor Customer Experience Suite empower companies to harness data in innovative ways to engage their customers more effectively than ever before. By focusing on the customer's evolving needs, businesses can foster deeper relationships and drive loyalty.
Description
Gather comprehensive global workforce details for both employees and non-employees within a secure, unified people record. Infor® Global Human Resources offers an extensive suite of HCM software that integrates HR-related business functions with various talent management areas. This solution provides a specialized, foundational source of workforce information tailored for all Infor People solutions. It serves as a central hub for data regarding an organization's global, diverse, and industry-specific workforce. Users can benefit from a secure and reliable data repository that facilitates the swift and efficient execution of HR business operations from start to finish. Additionally, it promotes the sharing and application of foundational HR and people data across all Infor People solutions, enhancing collaboration and efficiency. By utilizing real-time insights into both organizational and individual performance, businesses can swiftly address and adapt to evolving internal and external challenges. This capability empowers organizations to maintain a competitive edge in a constantly changing market landscape.
API Access
Has API
No
API Access
Has API
No
Integrations
Humanly
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Infor
Founded
2002
Country
United States
Website
www.infor.com/products/customer-experience-suite
Vendor Details
Company Name
Infor
Founded
2002
Country
United States
Website
www.infor.com/solutions/people/hcm/global-hr
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Product Features
Human Resources
360 Degree Feedback
No
Applicant Tracking
No
Attendance Management
No
Benefits Management
No
Career Development Planning
No
Compensation Management
No
Compliance Management
No
Employee Database
No
Employee Lifecycle Management
No
Onboarding
No
Payroll Management
No
Performance Management
No
Recruiting Management
No
Self Service Portal
No
Succession Planning
No
Time & Attendance Management
No
Time Off Management
No
Timesheets
No
Training Management
No
Payroll
401(k) Tracking
No
Attendance Management
No
Benefits Management
No
Check Printing
No
Compensation Management
No
Deductions Management
No
Direct Deposit
No
Multi-Country
No
Multi-State
No
Reporting/Analytics
No
Self Service Portal
No
Tax Compliance
No
Vacation / Leave Tracking
No
W-2 and 1099 Preparation
No
Wage Garnishment
No
