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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Revolutionizing the entire fashion process from initial idea to final sale, companies with outdated systems find it challenging to keep up with the rapid pace of change. To truly prioritize innovation, it is essential to implement an industry-tailored enterprise software solution that can adapt as your brand evolves while offering extensive functionalities to address the current demands of the fashion industry. Infor CloudSuite™ Fashion stands out as the premier suite for managing apparel and footwear, comprising ERP and various associated applications, including business management, design and development, inventory management, omnichannel management, financial management, and production management, all seamlessly integrated and available in a multi-tenant cloud environment. Advanced demand planning capabilities facilitate more adaptable sourcing by estimating channel-specific demand and optimizing purchasing strategies to minimize waste and markdowns. Furthermore, utilize insights from the broader supply chain and transportation networks to guarantee compliance with delivery timelines. This highly adaptable and scalable framework empowers brands to respond swiftly to the ever-evolving expectations of their customers while maintaining operational efficiency and effectiveness. As the fashion landscape continues to shift, the right tools become crucial for sustaining competitive advantage.

Description

In today's market, consumers have unprecedented options for researching and buying products. To successfully attract and retain customers, businesses must deliver a seamless and enjoyable experience across all platforms. The Infor Customer Experience Suite plays a vital role in unifying customer data throughout the organization, ensuring that interactions are consistent, outstanding, and tailored to individual preferences at every stage of the customer journey. This suite offers specialized CX software designed to oversee the complete sales process, encompassing everything from customer engagement to sales automation, configuration-to-quote, and contract management. The ability to understand and adapt to customer behavior has significantly advanced. With features such as marketing resource management, decision-making tools, and comprehensive campaign management, the marketing solutions within the Infor Customer Experience Suite empower companies to harness data in innovative ways to engage their customers more effectively than ever before. By focusing on the customer's evolving needs, businesses can foster deeper relationships and drive loyalty.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ALIP Yes 
Amazon Web Services (AWS) Yes 
Fortude Yes 
Infor Birst Yes 
Infor CloudSuite ERP Yes 
Infor M3 Yes 
Infor OS Yes 
Tata Communications Yes 

Integrations

ALIP No 
Amazon Web Services (AWS) No 
Fortude No 
Infor Birst No 
Infor CloudSuite ERP No 
Infor M3 No 
Infor OS No 
Tata Communications No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Infor

Founded

2002

Country

United States

Website

www.infor.com/industries/fashion

Vendor Details

Company Name

Infor

Founded

2002

Country

United States

Website

www.infor.com/products/customer-experience-suite

Product Features

Product Lifecycle Management

Change Management No 
Compliance Management No 
Cost Tracking No 
Design Management No 
Document Management No 
Product Data Management No 
Project Management No 
Requirements Management No 
Supplier Management No 

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

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