Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Customers can access the equipment they require promptly, ensuring it is available at the appropriate location and price. CloudSuite Equipment offers a robust ERP system and rental software solution tailored for equipment sales, rental businesses, parts sales, and service centers, all backed by a secure cloud infrastructure and a user-friendly interface. By utilizing the powerful process automation features of Infor M3, which is a part of the CloudSuite Equipment suite, an agricultural equipment manufacturer was able to enhance its performance, benefiting from a more accessible interface while obtaining a clearer perspective on timelines and budgets. Throughout the implementation phase, Infor's skilled and dedicated support team established realistic goals, ultimately leading to a successful rollout and exceptional problem-solving assistance. This strategic approach not only improved operational efficiency but also fostered a greater understanding of resource management within the company.
Description
In today's market, consumers have unprecedented options for researching and buying products. To successfully attract and retain customers, businesses must deliver a seamless and enjoyable experience across all platforms. The Infor Customer Experience Suite plays a vital role in unifying customer data throughout the organization, ensuring that interactions are consistent, outstanding, and tailored to individual preferences at every stage of the customer journey. This suite offers specialized CX software designed to oversee the complete sales process, encompassing everything from customer engagement to sales automation, configuration-to-quote, and contract management. The ability to understand and adapt to customer behavior has significantly advanced. With features such as marketing resource management, decision-making tools, and comprehensive campaign management, the marketing solutions within the Infor Customer Experience Suite empower companies to harness data in innovative ways to engage their customers more effectively than ever before. By focusing on the customer's evolving needs, businesses can foster deeper relationships and drive loyalty.
API Access
Has API
No
API Access
Has API
No
Integrations
MarkMagic
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Infor
Founded
2002
Country
United States
Website
www.infor.com/products/cloudsuite-equipment
Vendor Details
Company Name
Infor
Founded
2002
Country
United States
Website
www.infor.com/products/customer-experience-suite
Product Features
Equipment Rental
Asset Tracking
No
Barcoding
No
Billing and Invoicing
No
Customer Management
No
Inventory Management
No
Maintenance Management
No
Order Management
No
Reservations Management
No
Utilization Reporting
No
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No