Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Infor CRM transcends the role of a mere database; it offers a comprehensive perspective on all customer interactions. This software for Customer Relationship Management (CRM) delivers insights into every point of contact with customers throughout an organization’s various divisions, including sales, marketing, customer service, and support. By utilizing detailed customer profiles and tools designed to enhance sales productivity, users can pinpoint opportunities that boost the effectiveness of each engagement while optimizing sales processes. With its suite of analytics, sales management features, and proactive notifications, businesses can facilitate precise forecasting, make informed decisions, and manage teams and territories more efficiently. As a cloud-based solution, Infor CRM encompasses sales, customer service, marketing analytics, and reporting, seamlessly integrating with Infor ERP solutions, Birst® Networked BI, and other components of Infor’s Customer Experience Suite. By managing the entire customer lifecycle within a single platform, organizations can leverage future sales opportunities while ensuring outstanding customer experiences. Ultimately, Infor CRM serves as a vital tool for driving business growth and enhancing customer satisfaction.
Description
Today's business is moving at a rapid pace. You can beat the competition by getting up-to-the minute information as fast as possible. Soleran's eAppTrack provides real-time analytics and reports that will help you accomplish this. Cloud-based analytics tools provide detailed analytics in real time. You may need instant information to spot a trend or fix a problem, as well as pinpoint any other issues. Sales track was developed with the help of successful salespeople and is so simple you'll be able to use it. This web-based CRM has powerful tools that will help your company grow and stay ahead. Automate tasks such as scheduling meetings, customer follow up, and generating sales reports. Cloud-based analytics that put the power of Platform-As-A-Service (PaaS) in the hands of non-developers. App track platform is the backbone for sales track. It seamlessly works together to simplify and manage your team’s processes.
API Access
Has API
No
API Access
Has API
Yes
Integrations
A3 EDI
Yes
ADP Mobile Solutions
Yes
Avatier Identity Anywhere
Yes
Canopy
Yes
CyberPlan
Yes
Equip360
Yes
FacilityOS
Yes
Glantus
Yes
Innspire
Yes
Juyo Analytics
Yes
Integrations
A3 EDI
No
ADP Mobile Solutions
No
Avatier Identity Anywhere
No
Canopy
No
CyberPlan
No
Equip360
No
FacilityOS
No
Glantus
No
Innspire
No
Juyo Analytics
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$40 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Infor
Founded
2002
Country
United States
Website
www.infor.com/products/customer-experience-suite/crm
Vendor Details
Company Name
Soleran
Founded
2004
Country
United States
Website
www.soleran.com/solutions/business
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
Yes
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
No
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
No
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
Yes
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
No
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
No
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
No
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
No