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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Infor CRM transcends the role of a mere database; it offers a comprehensive perspective on all customer interactions. This software for Customer Relationship Management (CRM) delivers insights into every point of contact with customers throughout an organization’s various divisions, including sales, marketing, customer service, and support. By utilizing detailed customer profiles and tools designed to enhance sales productivity, users can pinpoint opportunities that boost the effectiveness of each engagement while optimizing sales processes. With its suite of analytics, sales management features, and proactive notifications, businesses can facilitate precise forecasting, make informed decisions, and manage teams and territories more efficiently. As a cloud-based solution, Infor CRM encompasses sales, customer service, marketing analytics, and reporting, seamlessly integrating with Infor ERP solutions, Birst® Networked BI, and other components of Infor’s Customer Experience Suite. By managing the entire customer lifecycle within a single platform, organizations can leverage future sales opportunities while ensuring outstanding customer experiences. Ultimately, Infor CRM serves as a vital tool for driving business growth and enhancing customer satisfaction.

Description

Supply Planning software, a crucial component of the Infor Supply Chain Planning suite, enhances both performance and profitability by refining an organization’s manufacturing and supply chain strategies. This solution optimally reallocates limited resources while aligning production and distribution efforts to meet real-time demand, leading to significant and rapid improvements in business processes that facilitate quicker and more informed decision-making. Infor Supply Planning is designed to be flexible, accommodating changing business needs, whether that entails coordinating plans across various locations, balancing product diversity, adhering to shelf-life limitations in advance planning, or selecting the most suitable recipe or formula based on material availability and consumer demand. By streamlining strategic, tactical, and operational planning workflows, Infor Supply Planning not only encourages efficiency but also aims to achieve substantial cost reductions, effectively assisting organizations in lowering their most critical expenses. Ultimately, this software provides a comprehensive solution that addresses the complexities of supply chain management while fostering sustainable growth.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ADP Learning Management Yes 
ADP Next Gen HCM Yes 
ADP StandOut Yes 
ADP Streamline Yes 
CC1 Lab Yes 
Cloud Inventory Yes 
DATABASICS Time & Expense Yes 
DDS Yes 
DigitalGuest Yes 
Innspire Yes 
Intelgic Yes 
InterForm Yes 
Kodiak Hub Yes 
LinkedIn Sales Navigator Yes 
NextGate Yes 
Scotty Yes 
TCS HOBS Yes 
TCS TAP Yes 
VendorTrl Yes 
Veryon Yes 

Integrations

ADP Learning Management No 
ADP Next Gen HCM No 
ADP StandOut No 
ADP Streamline No 
CC1 Lab No 
Cloud Inventory No 
DATABASICS Time & Expense No 
DDS No 
DigitalGuest No 
Innspire No 
Intelgic No 
InterForm No 
Kodiak Hub No 
LinkedIn Sales Navigator No 
NextGate No 
Scotty No 
TCS HOBS No 
TCS TAP No 
VendorTrl No 
Veryon No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Infor

Founded

2002

Country

United States

Website

www.infor.com/products/customer-experience-suite/crm

Vendor Details

Company Name

Infor

Founded

2002

Country

United States

Website

www.infor.com/products/infor-supply-planning

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging Yes 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring No 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals No 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management Yes 

Product Features

Supply Chain Management

Demand Planning No 
Electronic Data Interchange No 
Import / Export Management No 
Inventory Management No 
Order Fulfillment No 
Order Management No 
Sales & Operations Planning No 
Shipping Management No 
Supplier Management No 
Transportation Management No 
Warehouse Management No 

Alternatives

Aspen Supply Chain Planner Reviews

Aspen Supply Chain Planner

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