Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Infor CRM transcends the role of a mere database; it offers a comprehensive perspective on all customer interactions. This software for Customer Relationship Management (CRM) delivers insights into every point of contact with customers throughout an organization’s various divisions, including sales, marketing, customer service, and support. By utilizing detailed customer profiles and tools designed to enhance sales productivity, users can pinpoint opportunities that boost the effectiveness of each engagement while optimizing sales processes. With its suite of analytics, sales management features, and proactive notifications, businesses can facilitate precise forecasting, make informed decisions, and manage teams and territories more efficiently. As a cloud-based solution, Infor CRM encompasses sales, customer service, marketing analytics, and reporting, seamlessly integrating with Infor ERP solutions, Birst® Networked BI, and other components of Infor’s Customer Experience Suite. By managing the entire customer lifecycle within a single platform, organizations can leverage future sales opportunities while ensuring outstanding customer experiences. Ultimately, Infor CRM serves as a vital tool for driving business growth and enhancing customer satisfaction.
Description
Supply Planning software, a crucial component of the Infor Supply Chain Planning suite, enhances both performance and profitability by refining an organization’s manufacturing and supply chain strategies. This solution optimally reallocates limited resources while aligning production and distribution efforts to meet real-time demand, leading to significant and rapid improvements in business processes that facilitate quicker and more informed decision-making. Infor Supply Planning is designed to be flexible, accommodating changing business needs, whether that entails coordinating plans across various locations, balancing product diversity, adhering to shelf-life limitations in advance planning, or selecting the most suitable recipe or formula based on material availability and consumer demand. By streamlining strategic, tactical, and operational planning workflows, Infor Supply Planning not only encourages efficiency but also aims to achieve substantial cost reductions, effectively assisting organizations in lowering their most critical expenses. Ultimately, this software provides a comprehensive solution that addresses the complexities of supply chain management while fostering sustainable growth.
API Access
Has API
No
API Access
Has API
No
Integrations
ADP Learning Management
Yes
ADP Next Gen HCM
Yes
ADP StandOut
Yes
ADP Streamline
Yes
CC1 Lab
Yes
Cloud Inventory
Yes
DATABASICS Time & Expense
Yes
DDS
Yes
DigitalGuest
Yes
Innspire
Yes
Integrations
ADP Learning Management
No
ADP Next Gen HCM
No
ADP StandOut
No
ADP Streamline
No
CC1 Lab
No
Cloud Inventory
No
DATABASICS Time & Expense
No
DDS
No
DigitalGuest
No
Innspire
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Infor
Founded
2002
Country
United States
Website
www.infor.com/products/customer-experience-suite/crm
Vendor Details
Company Name
Infor
Founded
2002
Country
United States
Website
www.infor.com/products/infor-supply-planning
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
Yes
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
No
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
No
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
Yes
Product Features
Supply Chain Management
Demand Planning
No
Electronic Data Interchange
No
Import / Export Management
No
Inventory Management
No
Order Fulfillment
No
Order Management
No
Sales & Operations Planning
No
Shipping Management
No
Supplier Management
No
Transportation Management
No
Warehouse Management
No