Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Infor CRM transcends the role of a mere database; it offers a comprehensive perspective on all customer interactions. This software for Customer Relationship Management (CRM) delivers insights into every point of contact with customers throughout an organization’s various divisions, including sales, marketing, customer service, and support. By utilizing detailed customer profiles and tools designed to enhance sales productivity, users can pinpoint opportunities that boost the effectiveness of each engagement while optimizing sales processes. With its suite of analytics, sales management features, and proactive notifications, businesses can facilitate precise forecasting, make informed decisions, and manage teams and territories more efficiently. As a cloud-based solution, Infor CRM encompasses sales, customer service, marketing analytics, and reporting, seamlessly integrating with Infor ERP solutions, Birst® Networked BI, and other components of Infor’s Customer Experience Suite. By managing the entire customer lifecycle within a single platform, organizations can leverage future sales opportunities while ensuring outstanding customer experiences. Ultimately, Infor CRM serves as a vital tool for driving business growth and enhancing customer satisfaction.
Description
Infor® Supply Chain Management solutions provide intelligent and real-time orchestration of supply chains by digitizing all processes from end to end, which enables organizations to achieve immediate visibility for making data-driven decisions and ensuring timely delivery to customers. Hosted on the cloud, these solutions help reduce total ownership costs, facilitate scalability, and enhance both security and uptime. With ongoing innovations and updates, users will never have to worry about upgrades again. A cohesive supply chain that operates with a unified perspective on orders, shipments, and inventory, along with integrated digital processes, offers the necessary visibility to boost speed and the flexibility to quickly adapt to unexpected challenges. By leveraging Infor's offerings, businesses can significantly improve their operational efficiency and responsiveness in today's fast-paced market.
API Access
Has API
No
API Access
Has API
No
Integrations
Infor LX
Yes
A3 EDI
Yes
ADP Enterprise HR
Yes
ADP StandOut
Yes
Canopy
Yes
Codeless Platforms BPA Platform
Yes
CompuFACT
Yes
Ephesoft
Yes
Genesis Clinical Lifecycle Management
Yes
Glantus
Yes
Integrations
Infor LX
Yes
A3 EDI
No
ADP Enterprise HR
No
ADP StandOut
No
Canopy
No
Codeless Platforms BPA Platform
No
CompuFACT
No
Ephesoft
No
Genesis Clinical Lifecycle Management
No
Glantus
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Infor
Founded
2002
Country
United States
Website
www.infor.com/products/customer-experience-suite/crm
Vendor Details
Company Name
Infor
Founded
2002
Country
United States
Website
www.infor.com/solutions/scm
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
Yes
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
No
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
No
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
Yes
Product Features
Supply Chain Management
Demand Planning
No
Electronic Data Interchange
No
Import / Export Management
No
Inventory Management
Yes
Order Fulfillment
Yes
Order Management
Yes
Sales & Operations Planning
No
Shipping Management
No
Supplier Management
Yes
Transportation Management
No
Warehouse Management
Yes