Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Infor CRM transcends the role of a mere database; it offers a comprehensive perspective on all customer interactions. This software for Customer Relationship Management (CRM) delivers insights into every point of contact with customers throughout an organization’s various divisions, including sales, marketing, customer service, and support. By utilizing detailed customer profiles and tools designed to enhance sales productivity, users can pinpoint opportunities that boost the effectiveness of each engagement while optimizing sales processes. With its suite of analytics, sales management features, and proactive notifications, businesses can facilitate precise forecasting, make informed decisions, and manage teams and territories more efficiently. As a cloud-based solution, Infor CRM encompasses sales, customer service, marketing analytics, and reporting, seamlessly integrating with Infor ERP solutions, Birst® Networked BI, and other components of Infor’s Customer Experience Suite. By managing the entire customer lifecycle within a single platform, organizations can leverage future sales opportunities while ensuring outstanding customer experiences. Ultimately, Infor CRM serves as a vital tool for driving business growth and enhancing customer satisfaction.
Description
Create a unified hub for team collaboration, enhancement of business processes, and contextual analytics using Infor Ming.le®. This platform, seamlessly integrated into ERP, financial systems, and various organizational tools, provides a single sign-on feature for all Infor CloudSuite™ solutions. Users can design customized homepages specific to their roles, ensuring a tailored experience. Infor Ming.le serves as the intelligent portal for your suite of Infor applications, fostering a cohesive workflow and categorizing discussions into comprehensive enterprise streams. Team members can exchange vital screens, data, and attachments, effectively minimizing procedural bottlenecks. Additionally, the system facilitates personalized homepages, enhances process efficiency, and embeds collaboration within core enterprise systems, while also supporting single sign-on across different applications for a smoother user experience. This integration promotes greater productivity and teamwork across the organization.
API Access
Has API
No
API Access
Has API
No
Integrations
ADP Mobile Solutions
Yes
ADP Onboarding
Yes
B2B Portal
Yes
Cloud Inventory
Yes
Codeless Platforms BPA Platform
Yes
Fracttal
Yes
HotelAppz
Yes
IRIS Guest
Yes
Innspire
Yes
Kavida.ai
Yes
Integrations
ADP Mobile Solutions
No
ADP Onboarding
No
B2B Portal
No
Cloud Inventory
No
Codeless Platforms BPA Platform
No
Fracttal
No
HotelAppz
No
IRIS Guest
No
Innspire
No
Kavida.ai
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Infor
Founded
2002
Country
United States
Website
www.infor.com/products/customer-experience-suite/crm
Vendor Details
Company Name
Infor
Founded
2002
Country
United States
Website
www.infor.com/products/infor-ming.le
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
Yes
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
No
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
No
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
Yes
Product Features
Collaboration
Brainstorming
No
Calendar Management
No
Chat / Messaging
No
Contact Management
No
Content Management
No
Document Management
No
Project Management
No
Real Time Editing
No
Task Management
No
Version Control
No
Video Conferencing
No
Intranet
Activity / News Feed
No
Blogs
No
Calendar Management
No
Content Management
No
Discussions / Forums
No
Employee Directory
No
Knowledge Management
No
Policy Management
No
Search
No
Wiki
No