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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Infor CRM transcends the role of a mere database; it offers a comprehensive perspective on all customer interactions. This software for Customer Relationship Management (CRM) delivers insights into every point of contact with customers throughout an organization’s various divisions, including sales, marketing, customer service, and support. By utilizing detailed customer profiles and tools designed to enhance sales productivity, users can pinpoint opportunities that boost the effectiveness of each engagement while optimizing sales processes. With its suite of analytics, sales management features, and proactive notifications, businesses can facilitate precise forecasting, make informed decisions, and manage teams and territories more efficiently. As a cloud-based solution, Infor CRM encompasses sales, customer service, marketing analytics, and reporting, seamlessly integrating with Infor ERP solutions, Birst® Networked BI, and other components of Infor’s Customer Experience Suite. By managing the entire customer lifecycle within a single platform, organizations can leverage future sales opportunities while ensuring outstanding customer experiences. Ultimately, Infor CRM serves as a vital tool for driving business growth and enhancing customer satisfaction.

Description

Create a unified hub for team collaboration, enhancement of business processes, and contextual analytics using Infor Ming.le®. This platform, seamlessly integrated into ERP, financial systems, and various organizational tools, provides a single sign-on feature for all Infor CloudSuite™ solutions. Users can design customized homepages specific to their roles, ensuring a tailored experience. Infor Ming.le serves as the intelligent portal for your suite of Infor applications, fostering a cohesive workflow and categorizing discussions into comprehensive enterprise streams. Team members can exchange vital screens, data, and attachments, effectively minimizing procedural bottlenecks. Additionally, the system facilitates personalized homepages, enhances process efficiency, and embeds collaboration within core enterprise systems, while also supporting single sign-on across different applications for a smoother user experience. This integration promotes greater productivity and teamwork across the organization.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ADP Mobile Solutions Yes 
ADP Onboarding Yes 
B2B Portal Yes 
Cloud Inventory Yes 
Codeless Platforms BPA Platform Yes 
Fracttal Yes 
HotelAppz Yes 
IRIS Guest Yes 
Innspire Yes 
Kavida.ai Yes 
Longview Transfer Pricing Yes 
Pepper Yes 
Rayven Yes 
Responder360 Yes 
Scotty Yes 
Simba Yes 
Syniti Knowledge Platform Yes 
TCS OmniStore Yes 
Verusen Yes 
e-PlanREVIEW Yes 

Integrations

ADP Mobile Solutions No 
ADP Onboarding No 
B2B Portal No 
Cloud Inventory No 
Codeless Platforms BPA Platform No 
Fracttal No 
HotelAppz No 
IRIS Guest No 
Innspire No 
Kavida.ai No 
Longview Transfer Pricing No 
Pepper No 
Rayven No 
Responder360 No 
Scotty No 
Simba No 
Syniti Knowledge Platform No 
TCS OmniStore No 
Verusen No 
e-PlanREVIEW No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Infor

Founded

2002

Country

United States

Website

www.infor.com/products/customer-experience-suite/crm

Vendor Details

Company Name

Infor

Founded

2002

Country

United States

Website

www.infor.com/products/infor-ming.le

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging Yes 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring No 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals No 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management Yes 

Product Features

Collaboration

Brainstorming No 
Calendar Management No 
Chat / Messaging No 
Contact Management No 
Content Management No 
Document Management No 
Project Management No 
Real Time Editing No 
Task Management No 
Version Control No 
Video Conferencing No 

Intranet

Activity / News Feed No 
Blogs No 
Calendar Management No 
Content Management No 
Discussions / Forums No 
Employee Directory No 
Knowledge Management No 
Policy Management No 
Search No 
Wiki No 

Alternatives

Alternatives