Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Infor CRM transcends the role of a mere database; it offers a comprehensive perspective on all customer interactions. This software for Customer Relationship Management (CRM) delivers insights into every point of contact with customers throughout an organization’s various divisions, including sales, marketing, customer service, and support. By utilizing detailed customer profiles and tools designed to enhance sales productivity, users can pinpoint opportunities that boost the effectiveness of each engagement while optimizing sales processes. With its suite of analytics, sales management features, and proactive notifications, businesses can facilitate precise forecasting, make informed decisions, and manage teams and territories more efficiently. As a cloud-based solution, Infor CRM encompasses sales, customer service, marketing analytics, and reporting, seamlessly integrating with Infor ERP solutions, Birst® Networked BI, and other components of Infor’s Customer Experience Suite. By managing the entire customer lifecycle within a single platform, organizations can leverage future sales opportunities while ensuring outstanding customer experiences. Ultimately, Infor CRM serves as a vital tool for driving business growth and enhancing customer satisfaction.
Description
Infor® Logistics Management solutions facilitate everything from local warehouse oversight to the intricate planning and execution of international transportation, ensuring that the supply chain operates efficiently in terms of speed, accuracy, and cost-effectiveness to meet the demands of customers and the market. The Infor Nexus network provides comprehensive global visibility, enabling organizations to enhance operational efficiency both within their warehouses and throughout the broader transportation network. By optimizing fulfillment processes, customer experiences, and inventory management, companies can achieve significant reductions in operating costs and enhance overall supply chain performance. Our Logistics Management software is specifically designed to deliver tangible value, with warehouse management capabilities available in both cloud and on-premises formats that offer extensive features without the need for costly customizations. Moreover, the integration of global transportation management and supply chain visibility through the Infor Nexus network fosters collaboration among trading and service partners, leading to synchronized execution and enhanced transparency throughout the supply chain. Ultimately, this holistic approach to logistics management equips organizations with the tools necessary to navigate the complexities of modern supply chains effectively.
API Access
Has API
No
API Access
Has API
No
Integrations
Apex-Pro Systems
Yes
CompuFACT
Yes
CyberPlan
Yes
DATABASICS Time & Expense
Yes
DigitalGuest
Yes
Genesis Clinical Lifecycle Management
Yes
Glantus
Yes
Hotelbird
Yes
Hotellistat
Yes
InterForm
Yes
Integrations
Apex-Pro Systems
No
CompuFACT
No
CyberPlan
No
DATABASICS Time & Expense
No
DigitalGuest
No
Genesis Clinical Lifecycle Management
No
Glantus
No
Hotelbird
No
Hotellistat
No
InterForm
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Infor
Founded
2002
Country
United States
Website
www.infor.com/products/customer-experience-suite/crm
Vendor Details
Company Name
Infor
Founded
2002
Country
United States
Website
www.infor.com/products/logistics-management
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
Yes
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
No
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
No
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
Yes
Product Features
Logistics
3PL
No
Barcoding / RFID
No
CRM
No
Container Tracking
No
Cross Docking
No
Fleet Management
No
Inventory Management
No
Order Management
No
Purchasing
No
Scheduling
No
Shipping Management
No
Transportation Management
No