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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Infor CRM transcends the role of a mere database; it offers a comprehensive perspective on all customer interactions. This software for Customer Relationship Management (CRM) delivers insights into every point of contact with customers throughout an organization’s various divisions, including sales, marketing, customer service, and support. By utilizing detailed customer profiles and tools designed to enhance sales productivity, users can pinpoint opportunities that boost the effectiveness of each engagement while optimizing sales processes. With its suite of analytics, sales management features, and proactive notifications, businesses can facilitate precise forecasting, make informed decisions, and manage teams and territories more efficiently. As a cloud-based solution, Infor CRM encompasses sales, customer service, marketing analytics, and reporting, seamlessly integrating with Infor ERP solutions, Birst® Networked BI, and other components of Infor’s Customer Experience Suite. By managing the entire customer lifecycle within a single platform, organizations can leverage future sales opportunities while ensuring outstanding customer experiences. Ultimately, Infor CRM serves as a vital tool for driving business growth and enhancing customer satisfaction.

Description

Infor® Logistics Management solutions facilitate everything from local warehouse oversight to the intricate planning and execution of international transportation, ensuring that the supply chain operates efficiently in terms of speed, accuracy, and cost-effectiveness to meet the demands of customers and the market. The Infor Nexus network provides comprehensive global visibility, enabling organizations to enhance operational efficiency both within their warehouses and throughout the broader transportation network. By optimizing fulfillment processes, customer experiences, and inventory management, companies can achieve significant reductions in operating costs and enhance overall supply chain performance. Our Logistics Management software is specifically designed to deliver tangible value, with warehouse management capabilities available in both cloud and on-premises formats that offer extensive features without the need for costly customizations. Moreover, the integration of global transportation management and supply chain visibility through the Infor Nexus network fosters collaboration among trading and service partners, leading to synchronized execution and enhanced transparency throughout the supply chain. Ultimately, this holistic approach to logistics management equips organizations with the tools necessary to navigate the complexities of modern supply chains effectively.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Apex-Pro Systems Yes 
CompuFACT Yes 
CyberPlan Yes 
DATABASICS Time & Expense Yes 
DigitalGuest Yes 
Genesis Clinical Lifecycle Management Yes 
Glantus Yes 
Hotelbird Yes 
Hotellistat Yes 
InterForm Yes 
LinkedIn Sales Navigator Yes 
Longview Transfer Pricing Yes 
NextGate Yes 
OnLearned Yes 
OneStock Yes 
ProLinc Yes 
Rayven Yes 
SimpleLegal Yes 
e-PlanREVIEW Yes 
nava Ai Yes 

Integrations

Apex-Pro Systems No 
CompuFACT No 
CyberPlan No 
DATABASICS Time & Expense No 
DigitalGuest No 
Genesis Clinical Lifecycle Management No 
Glantus No 
Hotelbird No 
Hotellistat No 
InterForm No 
LinkedIn Sales Navigator No 
Longview Transfer Pricing No 
NextGate No 
OnLearned No 
OneStock No 
ProLinc No 
Rayven No 
SimpleLegal No 
e-PlanREVIEW No 
nava Ai No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Infor

Founded

2002

Country

United States

Website

www.infor.com/products/customer-experience-suite/crm

Vendor Details

Company Name

Infor

Founded

2002

Country

United States

Website

www.infor.com/products/logistics-management

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging Yes 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring No 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals No 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management Yes 

Product Features

Logistics

3PL No 
Barcoding / RFID No 
CRM No 
Container Tracking No 
Cross Docking No 
Fleet Management No 
Inventory Management No 
Order Management No 
Purchasing No 
Scheduling No 
Shipping Management No 
Transportation Management No 

Alternatives

Alternatives

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