Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Infor CRM transcends the role of a mere database; it offers a comprehensive perspective on all customer interactions. This software for Customer Relationship Management (CRM) delivers insights into every point of contact with customers throughout an organization’s various divisions, including sales, marketing, customer service, and support. By utilizing detailed customer profiles and tools designed to enhance sales productivity, users can pinpoint opportunities that boost the effectiveness of each engagement while optimizing sales processes. With its suite of analytics, sales management features, and proactive notifications, businesses can facilitate precise forecasting, make informed decisions, and manage teams and territories more efficiently. As a cloud-based solution, Infor CRM encompasses sales, customer service, marketing analytics, and reporting, seamlessly integrating with Infor ERP solutions, Birst® Networked BI, and other components of Infor’s Customer Experience Suite. By managing the entire customer lifecycle within a single platform, organizations can leverage future sales opportunities while ensuring outstanding customer experiences. Ultimately, Infor CRM serves as a vital tool for driving business growth and enhancing customer satisfaction.
Description
Companies of various sizes across over 60 nations rely on Infor LX to facilitate each stage of their discrete manufacturing operations, encompassing processes from source-to-pay and prospect-to-cash to design-to-manufacture and financial reporting. With the LX Cloud, version 8.4 of this enterprise resource planning software, built on the IBM i® platform, becomes increasingly adaptable, boasting improved integration with Infor’s Supply Chain Execution, EAM, CRM, and Supplier Exchange systems, along with modern capabilities like Data Lake access, document management, and collaborative tools available through Infor OS. Additionally, the IBM® i infrastructure guarantees that essential systems remain scalable, reliable, and secure, which is crucial for operational continuity. The foundational features of LX empower manufacturers to evaluate their business performance effectively and make informed modifications to their supply, manufacturing, and distribution strategies to optimize efficiency. Ultimately, this comprehensive approach enables businesses to respond swiftly to market demands and maintain a competitive edge.
API Access
Has API
No
API Access
Has API
No
Integrations
A3 EDI
Yes
ADP StandOut
Yes
ADP Streamline
Yes
CAQ.Net
Yes
Eventix
Yes
FortnaWES
Yes
Fracttal
Yes
Hudini
Yes
LinkedIn Sales Navigator
Yes
OKKAMI
Yes
Integrations
A3 EDI
No
ADP StandOut
No
ADP Streamline
No
CAQ.Net
No
Eventix
No
FortnaWES
No
Fracttal
No
Hudini
No
LinkedIn Sales Navigator
No
OKKAMI
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Infor
Founded
2002
Country
United States
Website
www.infor.com/products/customer-experience-suite/crm
Vendor Details
Company Name
Infor
Founded
2002
Country
United States
Website
www.infor.com/products/lx
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
Yes
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
No
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
No
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
Yes
Product Features
ERP
Accounting Integration
No
Accounting Management
No
CRM
No
Dashboard
No
Distribution Management
No
Enterprise Asset Management
No
Financial Management
No
HR Management
No
Inventory Management
No
Order Management
No
Project Management
No
Purchase Order Management
No
Purchasing
No
Reporting/Analytics
No
Sales Management
No
Supply Chain Management
No
Warehouse Management
No
Manufacturing
Accounting Integration
No
ERP
No
MES
No
MRP
No
Maintenance Management
No
Purchase Order Management
No
Quality Management
No
Quotes/Estimates
No
Reporting/Analytics
No
Safety Management
No
Shipping Management
No