Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Infor CRM transcends the role of a mere database; it offers a comprehensive perspective on all customer interactions. This software for Customer Relationship Management (CRM) delivers insights into every point of contact with customers throughout an organization’s various divisions, including sales, marketing, customer service, and support. By utilizing detailed customer profiles and tools designed to enhance sales productivity, users can pinpoint opportunities that boost the effectiveness of each engagement while optimizing sales processes. With its suite of analytics, sales management features, and proactive notifications, businesses can facilitate precise forecasting, make informed decisions, and manage teams and territories more efficiently. As a cloud-based solution, Infor CRM encompasses sales, customer service, marketing analytics, and reporting, seamlessly integrating with Infor ERP solutions, Birst® Networked BI, and other components of Infor’s Customer Experience Suite. By managing the entire customer lifecycle within a single platform, organizations can leverage future sales opportunities while ensuring outstanding customer experiences. Ultimately, Infor CRM serves as a vital tool for driving business growth and enhancing customer satisfaction.
Description
Infor® Hospitality Price Optimizer (HPO) serves as a dynamic pricing solution for the hospitality sector, continually adjusting hotel room rates throughout the day while ensuring that the most accurate and competitive prices are shared across relevant distribution channels. This streamlined approach offers a user-friendly, mobile-accessible, and intelligent method for managing hotel pricing, making it both smart and efficient. As an always-available tool, Infor HPO empowers hoteliers to maintain optimal pricing representation at all times, every single day. It’s an excellent opportunity to explore how your hospitality business can leverage Infor HPO to excel in a rapidly changing market. With a quick and straightforward implementation process that takes mere days rather than months, you can begin to see immediate value. Additionally, it enables you to capitalize on competitive pricing strategies that take into account various factors such as star ratings, geographical regions, and market segments, while providing real-time visibility into hotel pricing trends. This innovative tool is set to transform how hotels approach pricing, ultimately leading to better revenue management.
API Access
Has API
No
API Access
Has API
No
Integrations
A3 EDI
Yes
ADP Enterprise HR
Yes
ADP StandOut
Yes
Canopy
Yes
Codeless Platforms BPA Platform
Yes
CompuFACT
Yes
Ephesoft
Yes
Genesis Clinical Lifecycle Management
Yes
Glantus
Yes
Innspire
Yes
Integrations
A3 EDI
No
ADP Enterprise HR
No
ADP StandOut
No
Canopy
No
Codeless Platforms BPA Platform
No
CompuFACT
No
Ephesoft
No
Genesis Clinical Lifecycle Management
No
Glantus
No
Innspire
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Infor
Founded
2002
Country
United States
Website
www.infor.com/products/customer-experience-suite/crm
Vendor Details
Company Name
Infor
Founded
2002
Country
United States
Website
www.infor.com/products/hospitality-price-optimizer
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
Yes
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
No
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
No
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
Yes
Product Features
Pricing Optimization
Channel Analysis
No
Competing Product Analysis
No
Forecasting
No
Market Analysis
No
Multi-Store Management
No
Price List Management
No
Price Optimization Automation
No
Pricing Analytics
No
Profitability Analysis
No
Scenario Planning
No