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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Infor CRM transcends the role of a mere database; it offers a comprehensive perspective on all customer interactions. This software for Customer Relationship Management (CRM) delivers insights into every point of contact with customers throughout an organization’s various divisions, including sales, marketing, customer service, and support. By utilizing detailed customer profiles and tools designed to enhance sales productivity, users can pinpoint opportunities that boost the effectiveness of each engagement while optimizing sales processes. With its suite of analytics, sales management features, and proactive notifications, businesses can facilitate precise forecasting, make informed decisions, and manage teams and territories more efficiently. As a cloud-based solution, Infor CRM encompasses sales, customer service, marketing analytics, and reporting, seamlessly integrating with Infor ERP solutions, Birst® Networked BI, and other components of Infor’s Customer Experience Suite. By managing the entire customer lifecycle within a single platform, organizations can leverage future sales opportunities while ensuring outstanding customer experiences. Ultimately, Infor CRM serves as a vital tool for driving business growth and enhancing customer satisfaction.

Description

Infor® Financials & Supply Management offers comprehensive ERP capabilities for financial and accounting needs, seamlessly integrated and hosted in the cloud. Users can enjoy enhanced security and adaptability, enriched with specialized industry features through financial and supply management software that removes the necessity for expensive and restrictive custom solutions. This platform revitalizes the general ledger by merging its essential functionalities with an exceptional degree of flexibility. The next-generation global ledger provided by Infor Financials & Supply Management serves not only as a traditional ledger but also as a data warehouse, capable of incorporating both financial and non-financial information to support informed strategic decisions. Moreover, it empowers users to create unlimited attributes for any field or transaction across various processes and facilitates comprehensive reporting on these attributes. This innovative approach ensures that organizations can tailor their financial management processes to meet their unique operational needs effectively.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ADP Succession Management Yes 
Avatier Identity Anywhere Yes 
CIS-Companion Route No 
Cloud-Sync Yes 
CyberPlan Yes 
FacilityOS Yes 
Longview Transfer Pricing Yes 
NextGate Yes 
PICO Yes 
PeakCommerce Yes 
RFID4U Yes 
SEGMENTAIL Yes 
Service Greeni Yes 
Spotler Yes 
TCS ADD Yes 
TCS CHROMA Yes 
Uptempo Yes 
Vergo Yes 
seventhings Yes 

Integrations

ADP Succession Management No 
Avatier Identity Anywhere No 
CIS-Companion Route Yes 
Cloud-Sync No 
CyberPlan No 
FacilityOS No 
Longview Transfer Pricing No 
NextGate No 
PICO No 
PeakCommerce No 
RFID4U No 
SEGMENTAIL No 
Service Greeni No 
Spotler No 
TCS ADD No 
TCS CHROMA No 
Uptempo No 
Vergo No 
seventhings No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Infor

Founded

2002

Country

United States

Website

www.infor.com/products/customer-experience-suite/crm

Vendor Details

Company Name

Infor

Founded

2002

Country

United States

Website

www.infor.com/solutions/erp/financials

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging Yes 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring No 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals No 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management Yes 

Product Features

ERP

Accounting Integration No 
Accounting Management No 
CRM No 
Dashboard No 
Distribution Management No 
Enterprise Asset Management No 
Financial Management No 
HR Management No 
Inventory Management No 
Order Management No 
Project Management No 
Purchase Order Management No 
Purchasing No 
Reporting/Analytics No 
Sales Management No 
Supply Chain Management No 
Warehouse Management No 

Alternatives

Alternatives

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