Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Infor CRM transcends the role of a mere database; it offers a comprehensive perspective on all customer interactions. This software for Customer Relationship Management (CRM) delivers insights into every point of contact with customers throughout an organization’s various divisions, including sales, marketing, customer service, and support. By utilizing detailed customer profiles and tools designed to enhance sales productivity, users can pinpoint opportunities that boost the effectiveness of each engagement while optimizing sales processes. With its suite of analytics, sales management features, and proactive notifications, businesses can facilitate precise forecasting, make informed decisions, and manage teams and territories more efficiently. As a cloud-based solution, Infor CRM encompasses sales, customer service, marketing analytics, and reporting, seamlessly integrating with Infor ERP solutions, Birst® Networked BI, and other components of Infor’s Customer Experience Suite. By managing the entire customer lifecycle within a single platform, organizations can leverage future sales opportunities while ensuring outstanding customer experiences. Ultimately, Infor CRM serves as a vital tool for driving business growth and enhancing customer satisfaction.
Description
Infor® Financials & Supply Management offers comprehensive ERP capabilities for financial and accounting needs, seamlessly integrated and hosted in the cloud. Users can enjoy enhanced security and adaptability, enriched with specialized industry features through financial and supply management software that removes the necessity for expensive and restrictive custom solutions. This platform revitalizes the general ledger by merging its essential functionalities with an exceptional degree of flexibility. The next-generation global ledger provided by Infor Financials & Supply Management serves not only as a traditional ledger but also as a data warehouse, capable of incorporating both financial and non-financial information to support informed strategic decisions. Moreover, it empowers users to create unlimited attributes for any field or transaction across various processes and facilitates comprehensive reporting on these attributes. This innovative approach ensures that organizations can tailor their financial management processes to meet their unique operational needs effectively.
API Access
Has API
No
API Access
Has API
No
Integrations
ADP Succession Management
Yes
Avatier Identity Anywhere
Yes
CIS-Companion Route
No
Cloud-Sync
Yes
CyberPlan
Yes
FacilityOS
Yes
Longview Transfer Pricing
Yes
NextGate
Yes
PICO
Yes
PeakCommerce
Yes
Integrations
ADP Succession Management
No
Avatier Identity Anywhere
No
CIS-Companion Route
Yes
Cloud-Sync
No
CyberPlan
No
FacilityOS
No
Longview Transfer Pricing
No
NextGate
No
PICO
No
PeakCommerce
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Infor
Founded
2002
Country
United States
Website
www.infor.com/products/customer-experience-suite/crm
Vendor Details
Company Name
Infor
Founded
2002
Country
United States
Website
www.infor.com/solutions/erp/financials
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
Yes
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
No
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
No
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
Yes
Product Features
ERP
Accounting Integration
No
Accounting Management
No
CRM
No
Dashboard
No
Distribution Management
No
Enterprise Asset Management
No
Financial Management
No
HR Management
No
Inventory Management
No
Order Management
No
Project Management
No
Purchase Order Management
No
Purchasing
No
Reporting/Analytics
No
Sales Management
No
Supply Chain Management
No
Warehouse Management
No