Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Infor CRM transcends the role of a mere database; it offers a comprehensive perspective on all customer interactions. This software for Customer Relationship Management (CRM) delivers insights into every point of contact with customers throughout an organization’s various divisions, including sales, marketing, customer service, and support. By utilizing detailed customer profiles and tools designed to enhance sales productivity, users can pinpoint opportunities that boost the effectiveness of each engagement while optimizing sales processes. With its suite of analytics, sales management features, and proactive notifications, businesses can facilitate precise forecasting, make informed decisions, and manage teams and territories more efficiently. As a cloud-based solution, Infor CRM encompasses sales, customer service, marketing analytics, and reporting, seamlessly integrating with Infor ERP solutions, Birst® Networked BI, and other components of Infor’s Customer Experience Suite. By managing the entire customer lifecycle within a single platform, organizations can leverage future sales opportunities while ensuring outstanding customer experiences. Ultimately, Infor CRM serves as a vital tool for driving business growth and enhancing customer satisfaction.
Description
Designed to meet the dynamic requirements of the wholesale distribution sector, Distribution SX.e serves as a robust enterprise solution that integrates innovation into essential functions to enhance customer service, surpass competitors, and boost profitability. By utilizing Infor Distribution SX.e or CloudSuite Distribution, organizations can refine all aspects of their operations— encompassing sales, multi-channel engagement, inventory and warehouse management, financials, and additional value-added services. Furthermore, distributors leveraging Infor's offerings can significantly quicken their business processes by gaining exceptional visibility into transactions throughout the enterprise, which enables more informed and rapid decision-making. This comprehensive approach not only streamlines operations but also positions businesses for sustainable growth in a competitive landscape.
API Access
Has API
No
API Access
Has API
No
Integrations
A3 EDI
Yes
ADP Mobile Solutions
Yes
ADP Onboarding
Yes
ADP Total Absence Management
Yes
CAQ.Net
Yes
Cloud-Sync
Yes
FacilityOS
Yes
LinkedIn Sales Navigator
Yes
MRO360
Yes
MuleSoft Anypoint Platform
Yes
Integrations
A3 EDI
No
ADP Mobile Solutions
No
ADP Onboarding
No
ADP Total Absence Management
No
CAQ.Net
No
Cloud-Sync
No
FacilityOS
No
LinkedIn Sales Navigator
No
MRO360
No
MuleSoft Anypoint Platform
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Infor
Founded
2002
Country
United States
Website
www.infor.com/products/customer-experience-suite/crm
Vendor Details
Company Name
Infor
Founded
2002
Country
United States
Website
www.inforSX.com
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
Yes
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
No
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
No
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
Yes
Product Features
Distribution
Barcoding / RFID
Yes
Import / Export Management
Yes
Inventory Management
Yes
Order Management
Yes
Purchasing
Yes
Returns Management
Yes
Sales Forecasting
Yes
Shipping Management
Yes
Warehouse Management
Yes
ERP
Accounting Integration
Yes
Accounting Management
No
CRM
No
Dashboard
No
Distribution Management
Yes
Enterprise Asset Management
No
Financial Management
Yes
HR Management
No
Inventory Management
Yes
Order Management
Yes
Project Management
Yes
Purchase Order Management
Yes
Purchasing
No
Reporting/Analytics
Yes
Sales Management
No
Supply Chain Management
No
Warehouse Management
Yes