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Average Ratings 0 Ratings

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features
design
support

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Description

Infor CRM transcends the role of a mere database; it offers a comprehensive perspective on all customer interactions. This software for Customer Relationship Management (CRM) delivers insights into every point of contact with customers throughout an organization’s various divisions, including sales, marketing, customer service, and support. By utilizing detailed customer profiles and tools designed to enhance sales productivity, users can pinpoint opportunities that boost the effectiveness of each engagement while optimizing sales processes. With its suite of analytics, sales management features, and proactive notifications, businesses can facilitate precise forecasting, make informed decisions, and manage teams and territories more efficiently. As a cloud-based solution, Infor CRM encompasses sales, customer service, marketing analytics, and reporting, seamlessly integrating with Infor ERP solutions, Birst® Networked BI, and other components of Infor’s Customer Experience Suite. By managing the entire customer lifecycle within a single platform, organizations can leverage future sales opportunities while ensuring outstanding customer experiences. Ultimately, Infor CRM serves as a vital tool for driving business growth and enhancing customer satisfaction.

Description

Designed to meet the dynamic requirements of the wholesale distribution sector, Distribution SX.e serves as a robust enterprise solution that integrates innovation into essential functions to enhance customer service, surpass competitors, and boost profitability. By utilizing Infor Distribution SX.e or CloudSuite Distribution, organizations can refine all aspects of their operations— encompassing sales, multi-channel engagement, inventory and warehouse management, financials, and additional value-added services. Furthermore, distributors leveraging Infor's offerings can significantly quicken their business processes by gaining exceptional visibility into transactions throughout the enterprise, which enables more informed and rapid decision-making. This comprehensive approach not only streamlines operations but also positions businesses for sustainable growth in a competitive landscape.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

A3 EDI Yes 
ADP Mobile Solutions Yes 
ADP Onboarding Yes 
ADP Total Absence Management Yes 
CAQ.Net Yes 
Cloud-Sync Yes 
FacilityOS Yes 
LinkedIn Sales Navigator Yes 
MRO360 Yes 
MuleSoft Anypoint Platform Yes 
Objective 3Sixty Yes 
ProLinc Yes 
Qorus Integration Engine Yes 
Service Greeni Yes 
Spotler Yes 
TCS MasterCraft DataPlus Yes 
Tekst Yes 
Vergo Yes 
Znode Yes 

Integrations

A3 EDI No 
ADP Mobile Solutions No 
ADP Onboarding No 
ADP Total Absence Management No 
CAQ.Net No 
Cloud-Sync No 
FacilityOS No 
LinkedIn Sales Navigator No 
MRO360 No 
MuleSoft Anypoint Platform No 
Objective 3Sixty No 
ProLinc No 
Qorus Integration Engine No 
Service Greeni No 
Spotler No 
TCS MasterCraft DataPlus No 
Tekst No 
Vergo No 
Znode No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Infor

Founded

2002

Country

United States

Website

www.infor.com/products/customer-experience-suite/crm

Vendor Details

Company Name

Infor

Founded

2002

Country

United States

Website

www.inforSX.com

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging Yes 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring No 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals No 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management Yes 

Product Features

Distribution

Barcoding / RFID Yes 
Import / Export Management Yes 
Inventory Management Yes 
Order Management Yes 
Purchasing Yes 
Returns Management Yes 
Sales Forecasting Yes 
Shipping Management Yes 
Warehouse Management Yes 

ERP

Accounting Integration Yes 
Accounting Management No 
CRM No 
Dashboard No 
Distribution Management Yes 
Enterprise Asset Management No 
Financial Management Yes 
HR Management No 
Inventory Management Yes 
Order Management Yes 
Project Management Yes 
Purchase Order Management Yes 
Purchasing No 
Reporting/Analytics Yes 
Sales Management No 
Supply Chain Management No 
Warehouse Management Yes 

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