Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Infor CRM transcends the role of a mere database; it offers a comprehensive perspective on all customer interactions. This software for Customer Relationship Management (CRM) delivers insights into every point of contact with customers throughout an organization’s various divisions, including sales, marketing, customer service, and support. By utilizing detailed customer profiles and tools designed to enhance sales productivity, users can pinpoint opportunities that boost the effectiveness of each engagement while optimizing sales processes. With its suite of analytics, sales management features, and proactive notifications, businesses can facilitate precise forecasting, make informed decisions, and manage teams and territories more efficiently. As a cloud-based solution, Infor CRM encompasses sales, customer service, marketing analytics, and reporting, seamlessly integrating with Infor ERP solutions, Birst® Networked BI, and other components of Infor’s Customer Experience Suite. By managing the entire customer lifecycle within a single platform, organizations can leverage future sales opportunities while ensuring outstanding customer experiences. Ultimately, Infor CRM serves as a vital tool for driving business growth and enhancing customer satisfaction.
Description
Infor Demand Planning plays a vital role in Infor Supply Chain Planning by streamlining and expediting the forecasting process through cutting-edge technology and advanced forecasting techniques honed over many years. It provides tailored, industry-specific templates that facilitate quicker and more cost-effective implementation, allowing companies to swiftly generate precise plans, assess the performance of their current strategies, and refine operational objectives to align with demand while enhancing service quality. By incorporating advanced data series modeling and analytics, Demand Planning significantly improves the accuracy of forecasting within the supply chain. This increased agility in responding to market fluctuations can lead to superior service levels and more efficient inventory management, ultimately boosting overall productivity. Furthermore, Demand Planning equips businesses with unmatched capabilities to handle the diverse and growing range of factors necessary for developing trustworthy forecasts and effective supply chain strategies, ensuring they remain competitive in a dynamic marketplace.
API Access
Has API
No
API Access
Has API
No
Integrations
ADP Learning Management
Yes
ADP Total Absence Management
Yes
Ariane Systems
Yes
CC1 Lab
Yes
CyberPlan
Yes
FacilityOS
Yes
Hotellistat
Yes
Juyo Analytics
Yes
Kleene
Yes
Learnsoft
Yes
Integrations
ADP Learning Management
No
ADP Total Absence Management
No
Ariane Systems
No
CC1 Lab
No
CyberPlan
No
FacilityOS
No
Hotellistat
No
Juyo Analytics
No
Kleene
No
Learnsoft
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Infor
Founded
2002
Country
United States
Website
www.infor.com/products/customer-experience-suite/crm
Vendor Details
Company Name
Infor
Founded
2002
Country
United States
Website
www.infor.com/products/demand-planning
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
Yes
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
No
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
No
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
Yes
Product Features
Demand Planning
Capacity Planning
No
Data Visualization
No
Historical Reporting
No
Inventory Optimization
No
Planned vs Actual Tracking
No
Product Introduction Planning
No
Promotions Management
No
Replenishment Management
No
Sales Forecasting
No
Supply Forecasting
No