Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Infor CRM transcends the role of a mere database; it offers a comprehensive perspective on all customer interactions. This software for Customer Relationship Management (CRM) delivers insights into every point of contact with customers throughout an organization’s various divisions, including sales, marketing, customer service, and support. By utilizing detailed customer profiles and tools designed to enhance sales productivity, users can pinpoint opportunities that boost the effectiveness of each engagement while optimizing sales processes. With its suite of analytics, sales management features, and proactive notifications, businesses can facilitate precise forecasting, make informed decisions, and manage teams and territories more efficiently. As a cloud-based solution, Infor CRM encompasses sales, customer service, marketing analytics, and reporting, seamlessly integrating with Infor ERP solutions, Birst® Networked BI, and other components of Infor’s Customer Experience Suite. By managing the entire customer lifecycle within a single platform, organizations can leverage future sales opportunities while ensuring outstanding customer experiences. Ultimately, Infor CRM serves as a vital tool for driving business growth and enhancing customer satisfaction.
Description
Customers can access the equipment they require promptly, ensuring it is available at the appropriate location and price. CloudSuite Equipment offers a robust ERP system and rental software solution tailored for equipment sales, rental businesses, parts sales, and service centers, all backed by a secure cloud infrastructure and a user-friendly interface. By utilizing the powerful process automation features of Infor M3, which is a part of the CloudSuite Equipment suite, an agricultural equipment manufacturer was able to enhance its performance, benefiting from a more accessible interface while obtaining a clearer perspective on timelines and budgets. Throughout the implementation phase, Infor's skilled and dedicated support team established realistic goals, ultimately leading to a successful rollout and exceptional problem-solving assistance. This strategic approach not only improved operational efficiency but also fostered a greater understanding of resource management within the company.
API Access
Has API
No
API Access
Has API
No
Integrations
3CAD
Yes
Ariane Systems
Yes
BluJay Augmented Global Trade
Yes
CAQ.Net
Yes
CC1 Lab
Yes
Clearwell AI
Yes
DATABASICS Time & Expense
Yes
Forge
Yes
Fracttal
Yes
Glantus
Yes
Integrations
3CAD
No
Ariane Systems
No
BluJay Augmented Global Trade
No
CAQ.Net
No
CC1 Lab
No
Clearwell AI
No
DATABASICS Time & Expense
No
Forge
No
Fracttal
No
Glantus
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Infor
Founded
2002
Country
United States
Website
www.infor.com/products/customer-experience-suite/crm
Vendor Details
Company Name
Infor
Founded
2002
Country
United States
Website
www.infor.com/products/cloudsuite-equipment
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
Yes
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
No
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
No
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
Yes
Product Features
Equipment Rental
Asset Tracking
No
Barcoding
No
Billing and Invoicing
No
Customer Management
No
Inventory Management
No
Maintenance Management
No
Order Management
No
Reservations Management
No
Utilization Reporting
No