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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Infor CRM transcends the role of a mere database; it offers a comprehensive perspective on all customer interactions. This software for Customer Relationship Management (CRM) delivers insights into every point of contact with customers throughout an organization’s various divisions, including sales, marketing, customer service, and support. By utilizing detailed customer profiles and tools designed to enhance sales productivity, users can pinpoint opportunities that boost the effectiveness of each engagement while optimizing sales processes. With its suite of analytics, sales management features, and proactive notifications, businesses can facilitate precise forecasting, make informed decisions, and manage teams and territories more efficiently. As a cloud-based solution, Infor CRM encompasses sales, customer service, marketing analytics, and reporting, seamlessly integrating with Infor ERP solutions, Birst® Networked BI, and other components of Infor’s Customer Experience Suite. By managing the entire customer lifecycle within a single platform, organizations can leverage future sales opportunities while ensuring outstanding customer experiences. Ultimately, Infor CRM serves as a vital tool for driving business growth and enhancing customer satisfaction.

Description

Customers can access the equipment they require promptly, ensuring it is available at the appropriate location and price. CloudSuite Equipment offers a robust ERP system and rental software solution tailored for equipment sales, rental businesses, parts sales, and service centers, all backed by a secure cloud infrastructure and a user-friendly interface. By utilizing the powerful process automation features of Infor M3, which is a part of the CloudSuite Equipment suite, an agricultural equipment manufacturer was able to enhance its performance, benefiting from a more accessible interface while obtaining a clearer perspective on timelines and budgets. Throughout the implementation phase, Infor's skilled and dedicated support team established realistic goals, ultimately leading to a successful rollout and exceptional problem-solving assistance. This strategic approach not only improved operational efficiency but also fostered a greater understanding of resource management within the company.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

3CAD Yes 
Ariane Systems Yes 
BluJay Augmented Global Trade Yes 
CAQ.Net Yes 
CC1 Lab Yes 
Clearwell AI Yes 
DATABASICS Time & Expense Yes 
Forge Yes 
Fracttal Yes 
Glantus Yes 
InterForm Yes 
Kavida.ai Yes 
MarkMagic No 
Qorus Integration Engine Yes 
StarfishETL Yes 
TCS HOBS Yes 
Tekst Yes 
Veryon Yes 
e-PlanREVIEW Yes 
seventhings Yes 

Integrations

3CAD No 
Ariane Systems No 
BluJay Augmented Global Trade No 
CAQ.Net No 
CC1 Lab No 
Clearwell AI No 
DATABASICS Time & Expense No 
Forge No 
Fracttal No 
Glantus No 
InterForm No 
Kavida.ai No 
MarkMagic Yes 
Qorus Integration Engine No 
StarfishETL No 
TCS HOBS No 
Tekst No 
Veryon No 
e-PlanREVIEW No 
seventhings No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Infor

Founded

2002

Country

United States

Website

www.infor.com/products/customer-experience-suite/crm

Vendor Details

Company Name

Infor

Founded

2002

Country

United States

Website

www.infor.com/products/cloudsuite-equipment

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging Yes 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring No 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals No 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management Yes 

Product Features

Equipment Rental

Asset Tracking No 
Barcoding No 
Billing and Invoicing No 
Customer Management No 
Inventory Management No 
Maintenance Management No 
Order Management No 
Reservations Management No 
Utilization Reporting No 

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