Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Infor CRM transcends the role of a mere database; it offers a comprehensive perspective on all customer interactions. This software for Customer Relationship Management (CRM) delivers insights into every point of contact with customers throughout an organization’s various divisions, including sales, marketing, customer service, and support. By utilizing detailed customer profiles and tools designed to enhance sales productivity, users can pinpoint opportunities that boost the effectiveness of each engagement while optimizing sales processes. With its suite of analytics, sales management features, and proactive notifications, businesses can facilitate precise forecasting, make informed decisions, and manage teams and territories more efficiently. As a cloud-based solution, Infor CRM encompasses sales, customer service, marketing analytics, and reporting, seamlessly integrating with Infor ERP solutions, Birst® Networked BI, and other components of Infor’s Customer Experience Suite. By managing the entire customer lifecycle within a single platform, organizations can leverage future sales opportunities while ensuring outstanding customer experiences. Ultimately, Infor CRM serves as a vital tool for driving business growth and enhancing customer satisfaction.
Description
Infor CloudSuite Distribution offers a wide range of integrated functionalities designed to enhance efficiency throughout your organization. With improvements rolled out every 30 days, the platform consistently evolves, allowing users to activate new features as they are released for even greater advantages. A user-friendly demand dashboard conveniently displays critical information, complemented by color-coded alerts to identify issues and exceptions quickly. Additionally, the Infor Implementation Accelerator provides established best practices to streamline the onboarding process. Users benefit from a wealth of training resources focused on the common operations within CloudSuite Distribution. The platform also includes an extensive array of services, such as kitting, light manufacturing, assembly, private labeling, warranty tracking, field service, and storeroom management, among others. Moreover, it empowers businesses to meet specific needs without altering the core solution, offering extensive options for personalization and configuration to suit diverse requirements. This adaptability ensures that companies can stay competitive and responsive to market changes.
API Access
Has API
No
API Access
Has API
No
Integrations
ADP Enterprise HR
Yes
ADP Onboarding
Yes
ADP Streamline
Yes
Canary Digital Tipping
Yes
Cloud Inventory
Yes
Eventix
Yes
Fracttal
Yes
Hudini
Yes
InterForm
Yes
Kleene
Yes
Integrations
ADP Enterprise HR
No
ADP Onboarding
No
ADP Streamline
No
Canary Digital Tipping
No
Cloud Inventory
No
Eventix
No
Fracttal
No
Hudini
No
InterForm
No
Kleene
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Infor
Founded
2002
Country
United States
Website
www.infor.com/products/customer-experience-suite/crm
Vendor Details
Company Name
Infor
Founded
2002
Country
United States
Website
www.infor.com/products/cloudsuite-distribution
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
Yes
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
No
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
No
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
Yes
Product Features
Distribution
Barcoding / RFID
No
Import / Export Management
No
Inventory Management
Yes
Order Management
No
Purchasing
Yes
Returns Management
Yes
Sales Forecasting
No
Shipping Management
No
Warehouse Management
Yes
ERP
Accounting Integration
Yes
Accounting Management
Yes
CRM
Yes
Dashboard
No
Distribution Management
Yes
Enterprise Asset Management
No
Financial Management
No
HR Management
No
Inventory Management
Yes
Order Management
Yes
Project Management
No
Purchase Order Management
Yes
Purchasing
Yes
Reporting/Analytics
Yes
Sales Management
Yes
Supply Chain Management
No
Warehouse Management
Yes