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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

The Infor Augmented Intelligence Service (AIS) is an all-encompassing solution aimed at improving decision-making by weaving artificial intelligence and machine learning into the core functions of businesses. This service offers tailored Infor science resources that focus on aligning machine learning models with the unique objectives of the organization, ensuring that AI and ML implementations remain beneficial as the organization progresses. AIS encompasses a managed infrastructure, smooth software delivery, and ongoing support, which permits the creation, rollout, and upkeep of machine learning models without requiring internal data science capabilities. By utilizing AIS, organizations can automate mundane tasks, enhance their responses to particular incidents, and obtain predictive insights, leading to increased operational efficiency and better strategic choices. The service is engineered for rapid deployment, promising a profitable return on investment in as little as 90 days, which further encourages organizations to embrace innovative technologies. Overall, AIS empowers businesses to thrive in an increasingly data-driven landscape.

Description

Oracle Intelligent Advisor empowers service agents to provide accurate and tailored guidance to every customer. This innovative decision automation tool enables business users to set up rules, ensuring that the advice given is consistent and clear, thereby enhancing the efficiency and personalization of customer service. It allows customers to independently tackle both straightforward and intricate problems. By employing intelligent online interviews, users receive customized advice suited to their individual needs. Business users are empowered to configure this advice seamlessly, using either a web browser or a desktop development application. Additionally, it allows these users to create and oversee rules without needing to involve a programmer. With the ability to easily develop and implement decision-making services directly in a web browser, there is no requirement for installing or managing a separate desktop tool. Furthermore, this solution centralizes the unique application logic, making it simple to share decision-making rules with all relevant stakeholders. In this way, Oracle Intelligent Advisor not only enhances service efficiency but also fosters collaboration among teams.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Oracle Cloud CX
Oracle Knowledge Management
Oracle Service

Integrations

Oracle Cloud CX
Oracle Knowledge Management
Oracle Service

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Infor

Founded

2002

Country

United States

Website

www.infor.com/technology/augmented-intelligence-service

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/cx/service/intelligent-advisor/

Product Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Decision Support

Application Development
Budgeting & Forecasting
Data Analysis
Decision Tree Analysis
Monte Carlo Simulation
Performance Metrics
Rules-Based Workflow
Sensitivity Analysis
Thematic Mapping
Version Control

Product Features

Decision Support

Application Development
Budgeting & Forecasting
Data Analysis
Decision Tree Analysis
Monte Carlo Simulation
Performance Metrics
Rules-Based Workflow
Sensitivity Analysis
Thematic Mapping
Version Control

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