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Description

The Infogrid smart building platform integrates advanced IoT sensors with cutting-edge AI technology to enhance automation and efficiency in building management. Its simple deployment allows Facilities Managers and property owners to foster buildings that are not only efficient and healthy but also sustainable, while also improving compliance and cutting costs. Serving a diverse range of clients, from multinational banks to telecom companies, Infogrid is revolutionizing the management and optimization of buildings to ensure safe and clean environments for all occupants. The installation process is a breeze, thanks to our discreet 'peel and stick' sensors, which are wireless, cost-effective, and require no maintenance. Users can analyze patterns and gain actionable insights from a wealth of data within the Infogrid platform, while also being able to alert their teams to urgent issues through customizable SMS and email notifications. Furthermore, sharing and exporting data is made simple with one-click reporting, allowing for seamless communication and collaboration across teams. Overall, Infogrid not only simplifies facility management but also empowers organizations to make data-driven decisions for the future.

Description

The AI operations desk for buildings efficiently manages every communication—be it calls, texts, emails, or WhatsApp messages—from tenants, potential renters, and facility teams around the clock, ensuring comprehensive resolution of each inquiry. Key Features Omnichannel intake allows a single AI to effortlessly manage phone calls, SMS, emails, and WhatsApp interactions. Auto-triage capabilities enable the immediate classification of requests related to maintenance, leasing, applicants, and policies. Complete resolution processes involve dispatching vendors, scheduling property viewings, and providing follow-ups until all matters are completely resolved. Configurable autonomy allows users to establish vendor limits and escalation protocols, ensuring that human intervention is reserved for crucial decisions, informed by comprehensive history and imagery. Rapid onboarding means the system can be operational within hours, eliminating the need for data migration, installations, or extensive IT projects. Ideal Users This service is perfect for property managers, facility teams, and real estate brokerages overseeing residential, mixed-use, or commercial properties. Operational Hours The AI operations desk is available 24/7 throughout the year, including during evenings, weekends, and holidays, guaranteeing consistent support at all times. Additionally, this reliability enhances tenant satisfaction and streamlines property management efforts.