Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 1 Rating

Total
ease
features
design
support

Description

Welcome to InfoDEN Pty Ltd, an Australian software company that focuses on creating specialized solutions for Hospitality Interfaces and PABX call logging, as well as telephone call accounting and billing software. At InfoDEN, we believe that delivering high-quality products is just the beginning of meeting our clients’ needs; we also prioritize exceptional customer service to ensure our clients receive a comprehensive solution that meets their expectations. Our current offerings include the PABX Call Logger as well as more than 30 different Hospitality Interfaces. For further details about InfoDEN's products or services, please reach out to our Sales Manager. We take pride in developing all of our Interfaces in-house, which allows us to tailor our standard PMS Hospitality Interfaces to incorporate additional custom features as necessary. Although a development fee may be applicable depending on the complexity of the requested customizations, we often absorb the development costs in most instances to benefit our clients. This commitment to customer satisfaction underscores our dedication to providing not just products, but also a partnership with our clients.

Description

Teltrac G7 UC Call Accounting Generates comprehensive reporting and analysis for every call, for any UC service, PBX or IPT switch: IDD, Long Distance, Local, VNP/Tie-Line, ISDN, SIP, Paid Service, Fax, Video, Internal, Inward with Caller ID, imported mobile bill data. Multi-tenant functionality on all equipment and services across your Multi-national Enterprise network. Calculates call charges and reports by call type, cost, duration, destination, by employee and department, etc UC / PBX / IPT from multiple vendors supported globally. Deployable on a range of server platforms or hosted as Cloud service. Benefits: - Control & Reduce Telecom Expense by monitoring all calls and call charges in real time. - Allocate call charges to Cost Centres and recover call costs from staff. Detect Carrier Over-billing, verify rate plan implementation, measure carrier performance - Prevent Fraud, PIN code abuse, unauthorised calls - Hacking and Intrusion Detection monitoring for exceptions and -signature patterns. - Compliance and Risk Management: Permanent archiving of all call records. Detect calls to disallowed numbers and destinations. - Measure efficiency and Staff Performance against KPI's

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

RMS Cloud Yes 
Storable Newbook Yes 

Integrations

RMS Cloud No 
Storable Newbook No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Capex or Subscription
Send us a message to quote a package
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

InfoDen

Country

Australia

Website

www.infoden.com.au

Vendor Details

Company Name

Interpacific Data Management

Founded

1987

Country

Asia Pacific - Products and services deployed globally

Website

www.teltrac.com

Product Features

Call Accounting

By-Extension Reporting No 
Call Duration Yes 
Call Monitoring Yes 
Call Volume Yes 
Caller Identification Yes 
Inbound Reporting Yes 
Outbound Reporting Yes 
Unattended Call Management No 
Who Answered Log Yes 

Product Features

Call Accounting

By-Extension Reporting Yes 
Call Duration Yes 
Call Monitoring Yes 
Call Volume Yes 
Caller Identification Yes 
Inbound Reporting Yes 
Outbound Reporting Yes 
Unattended Call Management Yes 
Who Answered Log Yes 

Alternatives

TIM4biz Call Accounting Reviews

TIM4biz Call Accounting

TIM Technologies

Alternatives

Call Accounting Mate Reviews

Call Accounting Mate

Callaccounting.ws
CMar4Pabx Reviews

CMar4Pabx

MarwanSoft
Call Accounting Mate Reviews

Call Accounting Mate

Callaccounting.ws
FCS Gateway Reviews

FCS Gateway

FCS Computer Systems
BillingFinity Reviews

BillingFinity

Tele-Finity
WinCall Reviews

WinCall

TeleManagement Technologies