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Description

Influence.io serves as a versatile platform for loyalty and referrals, enabling ecommerce and direct-to-consumer brands to effectively establish, oversee, and expand their customer loyalty and referral initiatives. This platform allows merchants to incentivize customers by awarding points for various activities, including making purchases, writing reviews, and engaging on social media, which can then be exchanged for valuable perks, discounts, or rewards. Additionally, it features loyalty tiers that permit brands to tailor rewards according to different levels of customer loyalty, alongside digital stamp cards compatible with Apple and Google Wallet, membership options, and referral rewards to motivate current customers to attract new ones. The seamless integration with popular ecommerce and marketing solutions like Shopify, BigCommerce, Klaviyo, and Gorgias ensures a quick and straightforward setup, eliminating the need for complex custom development. Moreover, Influence.io's user-friendly interface enhances customer engagement, making it easier for brands to foster meaningful relationships with their clientele.

Description

The We Love Customers platform consolidates all essential tools needed to enhance customer recommendations and foster loyalty. While each feature operates independently, their integration unlocks greater potential and efficiency. Transform your dedicated customers into passionate brand advocates through an effective customer referral program. With We Love Customers, inspire your clientele to share your brand with their networks. Elevate customer satisfaction and bolster loyalty significantly. Utilize We Love Customers to gauge your customers' recommendation levels through an NPS survey, providing valuable insights. Gain a deeper understanding of your customers by automating the collection of their reviews. By gathering feedback from your patrons, you can assess their satisfaction levels, which helps build trust among prospective consumers. Additionally, motivate your customers to engage with your brand and return for more purchases, establishing a cycle of loyalty and advocacy. Ultimately, the platform empowers businesses to create lasting relationships with their customers.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Shopify Yes 
Apple Wallet Yes 
Attentive Yes 
BigCommerce Yes 
CloudSponge No 
Ecwid No 
Google Wallet Yes 
Gorgias Yes 
Klaviyo Yes 
Loop Yes 
REVIEWS.io Yes 
Recharge Yes 
Skio Yes 
WordPress No 
dotdigital Engagement Cloud Yes 

Integrations

Shopify Yes 
Apple Wallet No 
Attentive No 
BigCommerce No 
CloudSponge Yes 
Ecwid Yes 
Google Wallet No 
Gorgias No 
Klaviyo No 
Loop No 
REVIEWS.io No 
Recharge No 
Skio No 
WordPress Yes 
dotdigital Engagement Cloud No 

Pricing Details

$49 per month
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Influence

Founded

2021

Country

United States

Website

www.influence.io

Vendor Details

Company Name

We Love Customers

Founded

2016

Country

France

Website

www.welovecustomers.fr/

Product Features

Customer Advocacy

Advocate Management No 
Campaign Management No 
Communication Management No 
Community Management No 
Gamification No 
Referral Tracking No 
Reporting/Analytics No 
Rewards Program No 
Social Engagement No 

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 

Loyalty Management

CRM No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 
White Label No 

Product Features

Customer Advocacy

Advocate Management No 
Campaign Management Yes 
Communication Management No 
Community Management Yes 
Gamification No 
Referral Tracking Yes 
Reporting/Analytics Yes 
Rewards Program Yes 
Social Engagement Yes 

Referral

Affiliate Marketing Yes 
Campaign Management Yes 
Contact Management Yes 
Employee Referral Management Yes 
Feedback Management Yes 
Lead Engagement No 
Loyalty Program No 
Referral Tracking No 
Rewards Management Yes 

Alternatives

Alternatives