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Description

Influence.io serves as a versatile platform for loyalty and referrals, enabling ecommerce and direct-to-consumer brands to effectively establish, oversee, and expand their customer loyalty and referral initiatives. This platform allows merchants to incentivize customers by awarding points for various activities, including making purchases, writing reviews, and engaging on social media, which can then be exchanged for valuable perks, discounts, or rewards. Additionally, it features loyalty tiers that permit brands to tailor rewards according to different levels of customer loyalty, alongside digital stamp cards compatible with Apple and Google Wallet, membership options, and referral rewards to motivate current customers to attract new ones. The seamless integration with popular ecommerce and marketing solutions like Shopify, BigCommerce, Klaviyo, and Gorgias ensures a quick and straightforward setup, eliminating the need for complex custom development. Moreover, Influence.io's user-friendly interface enhances customer engagement, making it easier for brands to foster meaningful relationships with their clientele.

Description

The Loyalty CRM software is designed to oversee all activities related to customer relationship management effectively. It evaluates customer types and their buying habits to streamline data collection from various sources. This software can be tailored to meet the specific needs of different businesses. Enhance your ability to attract, nurture, and retain customers with our versatile, user-friendly, all-encompassing Loyalty CRM solution. By providing in-depth insights into customer behavior, BAT’s Loyalty CRM can significantly boost your profits by identifying high spenders and preventing them from turning to competitors. Our cloud-based Loyalty CRM seamlessly connects with retail locations across the region, ensuring comprehensive engagement with your clientele. Equipped with the latest technological advancements, BAT’s signature Loyalty CRM software presents numerous options for businesses to explore, including loyalty programs, gift cards, referral initiatives, shared rewards, VIP programs, and much more. This flexibility allows companies to create tailored strategies that resonate with their unique customer base and improve overall satisfaction.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Apple Wallet Yes 
Attentive Yes 
BigCommerce Yes 
Google Wallet Yes 
Gorgias Yes 
Klaviyo Yes 
Loop Yes 
REVIEWS.io Yes 
Recharge Yes 
Shopify Yes 
Skio Yes 
dotdigital Engagement Cloud Yes 

Integrations

Apple Wallet No 
Attentive No 
BigCommerce No 
Google Wallet No 
Gorgias No 
Klaviyo No 
Loop No 
REVIEWS.io No 
Recharge No 
Shopify No 
Skio No 
dotdigital Engagement Cloud No 

Pricing Details

$49 per month
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Influence

Founded

2021

Country

United States

Website

www.influence.io

Vendor Details

Company Name

BlueApple Technologies

Country

India

Website

www.blueappleonline.com/our-solution/loyalty-crm

Product Features

Customer Advocacy

Advocate Management No 
Campaign Management No 
Communication Management No 
Community Management No 
Gamification No 
Referral Tracking No 
Reporting/Analytics No 
Rewards Program No 
Social Engagement No 

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 

Loyalty Management

CRM No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 
White Label No 

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

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