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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Manage your inventory, orders, and customer loyalty seamlessly with a single software solution that features a fully integrated point-of-sale system. With the Infinity unified commerce platform as your retail management tool, all customer and inventory information is accessible from one centralized location, enabling you to offer competitive pricing, exceptional service, and a tailored shopping experience no matter when or where your customers engage with your brand. Infinity’s flexible platform easily integrates with both emerging technologies and existing legacy systems, allowing for rapid innovation, effective inventory management, enhanced profit margins, deeper customer insights, and the efficient launch of new services. If your current retail management system isn't driving revenue growth, accelerating service delivery, or providing a delightful customer experience, discover the transformative power of unified commerce. For over two decades, Infinity has been at the forefront of enhancing the retail shopping journey, evolving from traditional point-of-sale solutions to comprehensive omnichannel strategies, culminating in the advanced unified commerce platform available today. As the retail landscape continues to evolve, adopting such a platform can be the key to staying competitive and thriving in a dynamic market.

Description

Introducing Zendesk Sunshine, an innovative and adaptable CRM platform. Built on AWS, Sunshine enables you to effortlessly connect and comprehend all your customer data, regardless of its location. It is designed for speed and strength, granting you the liberty to create whatever solutions you envision. Many companies struggle with outdated CRM systems that are inflexible and only provide a limited perspective of their customers. In contrast, Zendesk Sunshine offers a revolutionary approach. This contemporary CRM platform is designed to deliver a comprehensive view of customers, utilizing data from diverse sources. It empowers businesses with the flexibility needed for innovation and the capability to expand. Most importantly, it allows you to craft exceptional customer experiences. By prioritizing people over outdated CRM systems, Sunshine equips you with the tools necessary to identify, understand, and categorize your customers, ensuring more tailored interactions and fostering deeper relationships. With Sunshine, you can truly transform your approach to customer engagement.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Ada No 
Airbyte No 
Bold BI No 
Campaign Monitor No 
Chattermill No 
CorralData No 
HubSpot Data Hub No 
Micromerce No 
Mindsay No 
Mozart Data No 
Sunshine Conversations No 
Windcave Yes 
Zaius No 
Zapier No 
Zendesk No 
Zendesk Connect No 
Zendesk Explore No 
Zendesk Gather No 
Zendesk Sell No 
Zendesk Talk No 

Integrations

Ada Yes 
Airbyte Yes 
Bold BI Yes 
Campaign Monitor Yes 
Chattermill Yes 
CorralData Yes 
HubSpot Data Hub Yes 
Micromerce Yes 
Mindsay Yes 
Mozart Data Yes 
Sunshine Conversations Yes 
Windcave No 
Zaius Yes 
Zapier Yes 
Zendesk Yes 
Zendesk Connect Yes 
Zendesk Explore Yes 
Zendesk Gather Yes 
Zendesk Sell Yes 
Zendesk Talk Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Triquestra International

Country

New Zealand

Website

www.infinityrms.com

Vendor Details

Company Name

Zendesk

Founded

2007

Country

United States

Website

www.zendesk.com/platform/

Product Features

Retail Management

CRM Yes 
Commission Management Yes 
Email Marketing Yes 
Employee Management Yes 
Loyalty Program Yes 
Mail Order Yes 
Merchandise Management Yes 
Multi-Location No 
Order Management Yes 
Purchase Order Management Yes 
Reporting/Analytics Yes 
Returns Management Yes 
eCommerce Yes 

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging Yes 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring Yes 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals Yes 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management Yes 

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